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Complaint Investigation

The Springs Jonesboro

November 17, 2025 · Jonesboro, AR · 1705 Latourette Drive
Citations 1
CMS Rating 5/5
Beds 136
Provider ID 045134
Healthcare Facility
The Springs Jonesboro
Jonesboro, AR  ·  View full profile →
Inspection Summary

THE SPRINGS JONESBORO in JONESBORO, AR — inspection on November 17, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0689
Quality of Life and Care Deficiencies
Potential for More Than Minimal Harm

During an interview on 09/30/2025 at 4:10 PM, Receptionist #3 stated Resident #2 was spotted between 8:20 AM to 8:30 AM down the road from the facility at a gas station parking lot approximately 1000 yards away.

Receptionist #3 revealed Resident #2 had on a shirt that was recognized as one that was worn frequently.

Receptionist #3 revealed she had rolled the car window down and called Resident #2's name. Resident #2 got into Receptionist #3's car, the administrator was called and informed Resident #2 had been found away from the facility property and was being brought back to the facility.

During review of Facility Routine Resident Checks policy revised July 2013 revealed that nursing staff make routine resident check to ensure the safety and well-being of residents.

Routine resident checks involve entering the resident's room and/or identifying the resident.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in JONESBORO, AR, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from THE SPRINGS JONESBORO or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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