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Inspiration Hills Rehab: Food Safety Failures - TX

Healthcare Facility
Inspiration Hills Rehabilitation Center
San Antonio, TX  ·  3/5 stars

The dents were not a borderline call. Deep dents in canned goods can compromise the seal, creating conditions for bacterial contamination, including the kind that cannot be detected by smell or appearance. The dietary manager told the inspector she knew the cans should have been thrown out. She did not explain why they had not been.

The canned fruit was not the only problem. The commercial refrigerator held food items that were uncovered, unlabeled, and undated. So did the freezers. Inside one commercial freezer, inspectors found a pot roast that was partially unwrapped, had no label, had no date, and had developed freezer burn, a sign it had been sitting there long enough for ice crystals to degrade the surface of the meat.

The dietary manager had been in her role for four weeks. She told the inspector she was not sure why the canned foods had not been labeled with delivery dates, and she did not know how the dented cans had ended up on the rack. She said her staff had been trained to label food when it arrived from suppliers and that she had been working to reinforce that training. On the question of the dented cans, she said she does not return them to the supplier because the replacement process takes too long. She throws them out instead. She had not thrown these out.

A dietary aide interviewed two days later acknowledged that labeling food mattered for safety and said staff may have missed some items.

The administrator's response to the inspection raised a separate concern. When asked on June 3 to provide the facility's policies for the kitchen and food and nutrition services, the administrator said there were no specific policies for the kitchen.

None.

A facility serving meals to nursing home residents three times a day, handling raw meat, operating commercial refrigerators and freezers, and employing dietary staff had not written down what those staff were supposed to do to keep food safe. The dietary manager was educating her team on labeling practices with no documented standard to point to.

Inspectors cited the facility for failing to prepare, distribute, and serve food in accordance with professional standards for food service safety. The deficiency covered the entire kitchen, which was the only kitchen reviewed. The cited harm level was minimal harm or potential for actual harm, and the finding applied to some residents.

Foodborne illness is not a minor risk in a nursing home population. Older adults, particularly those with compromised immune systems or chronic conditions common among rehabilitation patients, can face serious complications from contaminated food that a younger, healthier person might shake off in a day. Unlabeled food cannot be tracked for age or safe storage duration. Dented cans introduce contamination risk that no amount of cooking can reliably eliminate.

The dietary manager said she planned to keep educating her staff. The administrator did not indicate when, or whether, kitchen policies would be written.

The pot roast sat in the freezer, partially unwrapped, with no name on it and no date, until the inspector came through.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Inspiration Hills Rehabilitation Center from 2026-06-04 including all violations, facility responses, and corrective action plans.

Download the official CMS inspection PDF from Medicare.gov

Additional Resources

Editorial Standards & Data Disclosure

Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.

Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.

Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.

Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: September 19, 2026  ·  Our methodology

Quick Answer

INSPIRATION HILLS REHABILITATION CENTER in SAN ANTONIO, TX was cited for violations during a health inspection on June 4, 2026.

The dents were not a borderline call.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at INSPIRATION HILLS REHABILITATION CENTER?
The dents were not a borderline call.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in SAN ANTONIO, TX, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from INSPIRATION HILLS REHABILITATION CENTER or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 675138.
Has this facility had violations before?
To check INSPIRATION HILLS REHABILITATION CENTER's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.