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Havens at Pensacola: Infection Control Failures Found - FL

Healthcare Facility
Havens At Pensacola, The
Pensacola, FL  ·  4/5 stars

The facility's own infection control policy, last revised in January, required staff to wear gowns and gloves during what it called "high contact resident care activities" for residents with wounds or indwelling medical devices such as urinary catheters. The policy listed changing briefs, device care, and wound care as examples of exactly when that gear had to go on. Signs were supposed to be posted outside those residents' rooms telling staff what protection was required. The equipment was supposed to be right there, within reach.

The wound care procedure the facility wrote for itself was specific to the point of numbering each step. Wash hands. Put on gloves. Remove the soiled dressing by pulling the glove over it. Wash hands again. Open the clean dressing. Wash hands a third time. Put on fresh gloves before touching the wound.

Inspectors found staff weren't following it.

The residents at the center of the findings were among the most vulnerable in the building: people with open wounds requiring dressings, or with catheters and other devices that create a direct path for infection into the body. Drug-resistant organisms spread through exactly the kind of contact those procedures were designed to interrupt.

The deficiency was cited at a level of minimal harm or potential for actual harm, affecting some residents. The facility's plan of correction was not included in the inspection materials reviewed.

The Havens at Pensacola sits on Summit Boulevard and is certified under Medicare and Medicaid. The inspection was completed June 3, 2026.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Havens At Pensacola, The from 2026-06-03 including all violations, facility responses, and corrective action plans.

Download the official CMS inspection PDF from Medicare.gov

Additional Resources

Editorial Standards & Data Disclosure

Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.

Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.

Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.

Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: September 19, 2026  ·  Our methodology

Quick Answer

HAVENS AT PENSACOLA, THE in PENSACOLA, FL was cited for violations during a health inspection on June 3, 2026.

The policy listed changing briefs, device care, and wound care as examples of exactly when that gear had to go on.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at HAVENS AT PENSACOLA, THE?
The policy listed changing briefs, device care, and wound care as examples of exactly when that gear had to go on.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in PENSACOLA, FL, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from HAVENS AT PENSACOLA, THE or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 106052.
Has this facility had violations before?
To check HAVENS AT PENSACOLA, THE's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.