Renaissance Rehab: Abuse, Racial Slur, No Follow-Up - NY
The resident, identified in inspection records only as Resident 1, told investigators during an interview on April 29, 2026, that the aide smacked them and called them a nigger. They said they have been nervous ever since. They said they jump when staff comes into the room. They said that sometimes, when they are scared, they call downstairs for someone to come and help them. They said no one consulted with them afterward.
"I do not feel safe in the facility," the resident told inspectors.
State inspectors substantiated the abuse allegation after collecting statements from staff members on duty at the time, whose accounts supported what Resident 1 described: rough handling and loud, agitated vocalizations directed at the resident. A skin check performed three days after the incident found no new bruising, discoloration, or report of pain. The harm was classified as minimal. The experience Resident 1 described in the months that followed was not.
The medical director of the facility learned about the incident not through any formal notification, not through a call from staff, not through a report from administration. They heard about it, as they told inspectors during a telephone interview on May 26, 2026, "randomly one day during rounding sometime the following week."
The medical director said they did not receive any call about the incident. They said they think they should have been called. They said they would have liked to have been notified.
They also said they were not aware the incident had made the local news.
What the medical director did not know, and what the inspection record makes plain, is that no psychiatric assessment was conducted for Resident 1 after the abuse occurred. That absence is not a technicality. Resident 1 had an established psychiatric history at the facility, with a provider who had been following them for more than a year. The first documented assessment in the chart was on January 23, 2025, at which point no medication changes were made. On March 10, 2025, the same provider assessed Resident 1 again and recommended starting Lexapro 5 milligrams for generalized anxiety disorder and increasing melatonin for sleep. A follow-up on March 21, 2025, produced no new recommendations. The provider saw Resident 1 again on June 10, 2025, and on July 4, 2025.
At the end of the July 4 appointment, the provider recommended another follow-up in four to six weeks.
That appointment never happened.
The next time Resident 1 was seen by a psychiatric provider was April 20, 2026, when a new provider took over. By that point, nearly nine months had passed since the July 2025 visit. The abuse, whatever date it occurred, happened in between. There was no psychiatric assessment after it. The gap in psychiatric follow-up and the gap in post-abuse assessment overlapped completely, and no one appears to have connected them.
The inspection report does not specify when the abuse took place. It does establish that Resident 1 was seen by a different medical provider on February 8, 2026, a date the medical director mentioned during their interview when explaining that Resident 1 was being followed by someone else at that time. What the medical director could not explain, because no one had told them, was what had happened to Resident 1 or what the resident was now living with.
Resident 1 told inspectors that care is sometimes provided by one aide and sometimes by two. They said they call downstairs when they are scared. They said they jump when staff enters the room.
These are not the words of someone who received a follow-up. These are the words of someone who has been managing alone.
The violation cited at Renaissance Rehabilitation involves the facility's obligation to protect residents from abuse and to respond appropriately when abuse occurs, including ensuring that residents receive the medical and psychological attention the situation requires. The inspection report cites 10NYCRR 415.15(b)(2)(iii), the section of New York's nursing home regulations governing abuse response. The finding is that the facility failed on the back end, after the incident, in ways that compounded the original harm.
A resident was struck. A racial slur was used. The aide's behavior was confirmed by coworkers. And then the systems that were supposed to respond, the medical director, the psychiatric provider, the follow-up care, the consultation that Resident 1 said never came, did not respond.
The medical director, speaking to inspectors on May 26, said they think they should have been called. That is a notable statement. It is the medical director of a nursing facility saying, in so many words, that the protocols their facility was supposed to follow were not followed, and that they found out about an abuse incident involving a racial slur by overhearing something during rounds.
Resident 1, during their April 29 interview, described the aftermath in terms that are both specific and ordinary. Sometimes one aide comes. Sometimes two. Sometimes they are scared. They call downstairs. They wait.
The inspection was conducted as a complaint investigation. The complaint was substantiated. The level of harm to Resident 1 was classified as minimal, a designation that refers to physical findings, the skin check, the absence of visible injury three days later. It does not describe what Resident 1 told inspectors ten months after the psychiatric follow-up that never happened, after the consultation that was never offered, after the medical director who should have been called was not called.
"I do not feel safe in the facility," Resident 1 said.
No one at Renaissance Rehabilitation and Nursing Care Center, based on what inspectors documented, has given them a reason to feel otherwise.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Renaissance Rehabilitation and Nursing Care Center from 2026-05-26 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.
Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.
Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.
Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: August 14, 2026 · Our methodology
Renaissance Rehabilitation And Nursing Care Center in Staatsburg, NY was cited for abuse-related violations during a health inspection on May 26, 2026.
They said they have been nervous ever since.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.