Good Samaritan Society Millard: Missing Blood Sugar Records - NE
That is what inspectors found at Good Samaritan Society - Millard, a nursing home on Deauville Drive in Omaha, following a complaint investigation completed in May 2026. The resident at the center of the finding, identified in inspection records as Resident 87, had blood sugar readings taken on the evenings of May 2, May 3, and May 4, 2025. None of those readings appeared anywhere in the progress notes covering May 1 through May 7 of that year.
For three consecutive evenings, whatever those numbers were, they went nowhere.
The Director of Nursing confirmed it directly during an interview with inspectors on May 20, 2026. The readings were not documented. And when asked why, the explanation was straightforward: there was no place on the medical record to document them.
That answer is the center of this story. A nursing home was checking a resident's blood sugar, an essential monitoring task for anyone managing diabetes, and had built no system for capturing the result. The measurement happened. The information did not survive it.
Blood sugar management in nursing home residents is not a passive concern. Glucose levels that run too high or too low can produce symptoms that range from confusion and weakness to unconsciousness. For an elderly person in a care facility, an undetected low can become a medical emergency with little warning. The value of checking blood sugar lies entirely in what gets done with the number — whether a nurse reviews it, whether it triggers a call to a physician, whether it gets compared against prior readings to catch a trend. A reading that goes unrecorded is a reading that does none of those things.
Three evenings. Three data points that could have shown a pattern, flagged a problem, or confirmed that a resident was stable. Gone.
The inspection classified the harm level as minimal, or potential for actual harm, and noted that few residents were affected. Those classifications reflect the language CMS uses to categorize deficiency severity, and they matter for how a facility is scored. What they do not capture is the specific shape of the gap: a diabetic resident monitored every evening for a week, with three of those evenings producing numbers that no nurse could look back at, no physician could review, no family member could ask about.
The Director of Nursing did not dispute any of it. The confirmation came plainly: no documentation, and no designated place in the chart to put it.
That second part is worth sitting with. The absence of documentation might, in some circumstances, reflect a charting error — a nurse who forgot to write something down, a system glitch, a page that went missing. Those failures are serious. But the Director of Nursing's explanation points to something more structural. The medical record itself, as it was designed and used at this facility, had no field for evening blood sugar readings. If that is accurate, then the problem was not a one-time lapse by one nurse on one shift. It was a documentation system that was not built to hold the information it was supposed to hold.
Inspectors reviewed the progress notes. The notes confirmed the absence. The Director of Nursing confirmed the absence. The facility's own records confirmed that whatever was measured on those three evenings in early May 2025 left no trace.
Good Samaritan Society - Millard is part of the Evangelical Lutheran Good Samaritan Society network. The facility is located at 12856 Deauville Drive in Omaha. The inspection that produced this finding was a complaint survey, meaning it was triggered by a concern brought to regulators, not a routine scheduled review.
Resident 87's readings from the evenings of May 2, May 3, and May 4, 2025, are not in the record. A year later, they still are not.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Good Samaritan Society - Millard from 2026-05-26 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.
Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.
Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.
Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: August 13, 2026 · Our methodology
Good Samaritan Society - Millard in Omaha, NE was cited for violations during a health inspection on May 26, 2026.
None of those readings appeared anywhere in the progress notes covering May 1 through May 7 of that year.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.