North Valley Nursing Center: Call Light Violation - CA
Inspectors visiting North Valley Nursing Center on May 18, 2026 found it there at 10:57 in the morning. The resident, identified in inspection records only as Resident 97, had been admitted to the facility six days earlier with chronic obstructive pulmonary disease, congestive heart failure, and dependence on supplemental oxygen. She needed substantial assistance to move from sitting to standing. She needed help transferring from her bed to a chair, from her chair to a toilet. She could not do those things alone.
The call light was how she was supposed to ask for help. It was on the floor.
The Director of Nursing was present during the observation and did not dispute what inspectors saw. The call light should always be within the resident's reach, the director said. If it isn't, care gets delayed. If a resident tries to get out of bed without being able to call for help first, there's potential for injury. If a resident is having a change of condition and can't reach anyone, there's potential for harm.
Those were the Director of Nursing's own words.
Resident 97 had been assessed as capable of understanding and making decisions. She could communicate. She knew what she needed. What she didn't have, on the morning inspectors walked in, was any way to tell anyone.
Her care plan, initiated the day after her admission, spelled out the intervention directly: place the call light within reach and encourage the resident to use it for assistance as needed. The same document noted she needed prompt response to all requests for assistance. The facility's own fall prevention policy listed keeping the call light within reach as a standard intervention. A separate policy on call light accessibility stated that staff would ensure the light was within reach and secured.
None of that had happened by the time inspectors arrived.
North Valley Nursing Center sits on Wyngate Street in Tujunga, a neighborhood in the northeastern corner of Los Angeles. The May inspection covered a single deficiency, rated at the lowest level of harm, affecting one resident. In the language of federal inspection reports, that means regulators found no evidence that actual harm occurred.
What the report does not resolve is how long the call light had been on the floor before inspectors noticed it, or whether Resident 97 had needed help during that time and had no way to ask.
She had COPD, which causes shortness of breath and narrowing of the airways. She had congestive heart failure, a progressive condition in which the heart muscle becomes too weak to pump blood efficiently. She was on supplemental oxygen. These are not conditions that announce themselves slowly or give a person time to wait.
The inspection report does not say whether she tried to get up on her own. It does not say whether she called out. It records only what inspectors found when they walked in: a call light on the floor, a director who confirmed it shouldn't be there, and a care plan that had required something different from the start.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for North Valley Nursing Center from 2026-05-22 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.
Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.
Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.
Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.
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Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: November 3, 2026 · Our methodology
NORTH VALLEY NURSING CENTER in TUJUNGA, CA was cited for violations during a health inspection on May 22, 2026.
Inspectors visiting North Valley Nursing Center on May 18, 2026 found it there at 10:57 in the morning.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.