Windsor Nursing Raymondville: Call Light Safety Fail - TX
The inspection, triggered by a complaint, found that the facility was not ensuring call lights stayed within reach of residents at their bedsides, in toilet areas, and in bathing facilities. The violation affected a small number of residents and was classified as minimal harm or potential for actual harm.
Windsor's own policy, dated October 13, 2022, spelled out the requirement plainly. The policy stated that staff would ensure call lights were within reach of residents and secured as needed. Inspectors found the facility was not following it.
A call light out of reach is not a paperwork problem. For a resident who cannot get out of bed without help, or who needs assistance on the toilet and cannot stand safely, the distance between their hand and that button can determine whether they wait a few minutes or whether they fall trying to reach it themselves. Falls in nursing homes carry serious consequences. Broken hips, head injuries, and extended hospital stays are common outcomes for elderly residents who go down.
The facility's own written standard acknowledged exactly this risk. The policy described the call light system as a tool to assure residents could call for assistance. Windsor had written the rule. Windsor had not followed it.
The inspection covered few residents, and the agency recorded no finding of actual injury. But the category of minimal harm includes potential for actual harm, and in a nursing home, potential and actual can close fast.
What the inspection does not record is what any resident did during the time their call light was beyond reach, whether they waited, whether they tried to manage alone, or whether someone happened to check on them before anything went wrong.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Windsor Nursing and Rehabilitation Center of Raymo from 2026-04-30 including all violations, facility responses, and corrective action plans.
Download the official CMS inspection PDF from Medicare.gov
Additional Resources
Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.
Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.
Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.
Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: September 7, 2026 · Our methodology
WINDSOR NURSING AND REHABILITATION CENTER OF RAYMO in RAYMONDVILLE, TX was cited for violations during a health inspection on April 30, 2026.
The violation affected a small number of residents and was classified as minimal harm or potential for actual harm.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.