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Pinehurst Healthcare: Wet Floor Blocked Full Hallway - NC

Healthcare Facility
Pinehurst Healthcare & Rehabilitation Center
Pinehurst, NC  ·  2/5 stars

The incident occurred on April 29 at 2:47 PM in the lower 300 hallway, which runs past rooms 304 through 312. Inspectors watched for four minutes as Housekeeper #1 wet a strip of floor roughly four feet wide and ten feet long, spanning the full width of the corridor. A single wet floor sign sat at the far end of the hallway near one of the rooms. The floor between residents and that sign was completely wet.

When inspectors spoke with her at 2:51 PM, the housekeeper said she planned to follow up with a dry mop after finishing. She acknowledged she should have left a dry area for people to pass through.

The Director of Housekeeping said mopping the hall wasn't even her job. Floor technicians handle daily hallway cleaning using a machine that scrubs and vacuums the floor dry in the same pass, working one half of the corridor at a time while leaving the other half passable. Housekeeping staff are only supposed to address minor spills, and anything major goes to the floor technician team.

Floor Technician #1, interviewed the following morning, confirmed the routine: clean one side, let it dry, then do the other. The machine handles the drying immediately. The housekeeper's approach, he said, fell outside what her role called for.

The Director of Nursing said the same thing the other two had: one half at a time, dry path left open, no exceptions.

Inspectors cited the facility for failing to maintain a safe environment. The violation was rated at minimal harm or potential for actual harm and affected a small number of residents. It was the only hallway out of five where the problem occurred.

The wet floor sign placed at the end of the corridor offered warning only to someone who had already crossed the wet floor to read it.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Pinehurst Healthcare & Rehabilitation Center from 2026-04-30 including all violations, facility responses, and corrective action plans.

Download the official CMS inspection PDF from Medicare.gov

Additional Resources

Editorial Standards & Data Disclosure

Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.

Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.

Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.

Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: September 6, 2026  ·  Our methodology

Quick Answer

Pinehurst Healthcare & Rehabilitation Center in Pinehurst, NC was cited for violations during a health inspection on April 30, 2026.

The incident occurred on April 29 at 2:47 PM in the lower 300 hallway, which runs past rooms 304 through 312.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at Pinehurst Healthcare & Rehabilitation Center?
The incident occurred on April 29 at 2:47 PM in the lower 300 hallway, which runs past rooms 304 through 312.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in Pinehurst, NC, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from Pinehurst Healthcare & Rehabilitation Center or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 345370.
Has this facility had violations before?
To check Pinehurst Healthcare & Rehabilitation Center's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.