Masternick Memorial: Medical Records Fee Violation - OH
Masternick Memorial Health Care Center's posted fee schedule set the price for copies at $3.18 per page for the first ten pages, $0.66 per page for the next forty, and $0.27 per page for anything beyond that. The facility applied that schedule to medical records requests without distinguishing between paper copies and digital ones.
Ohio law changed that calculation in October 2023. Under Ohio Revised Code Section 3701.742, when a resident requests access to digital records or asks that records be transmitted electronically, the total cost for that access, including all related services, cannot exceed fifty dollars. No per-page rate. A flat cap.
The facility's own authorization form, revised in February 2021, warned residents in bold letters that fees might apply. Its clinical records policy, revised in May 2018, said records would be provided within 48 hours of a written request. Neither document reflected the 2023 change in state law.
Inspectors found the deficiency caused minimal harm or potential for actual harm, and noted few residents were affected. The complaint that triggered the inspection was assigned number 2989431.
What the fee schedule meant in practice: a resident requesting even a modest set of records electronically, say thirty pages, would have faced a bill of roughly $43.50 under the facility's per-page structure. That math might land under the $50 cap. But a longer record, the kind that accumulates over months of care, could push well past it. The facility's schedule gave no indication that electronic requests were treated any differently at all.
Residents asking for their own medical histories had no way of knowing the law had shifted in their favor.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Masternick Memorial Health Care Center from 2026-04-30 including all violations, facility responses, and corrective action plans.
Download the official CMS inspection PDF from Medicare.gov
Additional Resources
Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.
Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.
Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.
Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: September 19, 2026 · Our methodology
MASTERNICK MEMORIAL HEALTH CARE CENTER in NEW MIDDLETOWN, OH was cited for violations during a health inspection on April 30, 2026.
The facility applied that schedule to medical records requests without distinguishing between paper copies and digital ones.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.