Elevate Care Abington: Staff Kicked Bedridden Resident - IL
The resident, identified in the inspection report only as R1, told investigators what he thought to himself after the CNA walked out: "I'm not able to defend myself."
Federal inspectors cited the facility following a complaint inspection completed April 30, 2026. What they found was not just a staff member who kicked a helpless resident. It was a facility where a caretaker learned about the assault directly from the CNA who committed it, reported it to a nurse, and then watched as administrators spent the next several months never once asking him what he knew.
R1 is 87 years old and lives with multiple sclerosis, peripheral vascular disease, a history of falls, trigeminal neuralgia, and a history of transient ischemic attacks. His score on a standardized cognitive assessment was 14 out of 15. He knew exactly what happened to him. He remembered it clearly. He told the story more than once, consistently, to multiple people.
The incident occurred roughly two months before inspectors arrived, placing it around late January or early February 2026. R1 told investigators on April 29 that he had been yelling because he could not locate his call light. The CNA, identified as V3, came in and told him to stop. Then came the kicks, twice, to his leg. R1 described it as a kick meant to get his attention. Then V3 left. No assistance. Nothing.
What happened next is where the failure compounds.
A caretaker at the facility, identified as V4, said he spoke with V3 on February 2, 2026. V3 told him directly that he had kicked R1, who was in bed. V3's explanation, as V4 recounted it to inspectors, was that he and R1 were both a little frustrated, and that he had tried to kick the bed but ended up kicking R1's leg instead. V4 then reported what he had heard to a nurse, identified as V6.
So by February 2, 2026, at the latest, a staff member had confessed to a coworker that he kicked a resident. That coworker reported it to a nurse.
The administrator, the social services director, and the nurse herself all told inspectors, in separate interviews conducted between 10:47 a.m. and 12:17 p.m. on April 30, that none of them had ever spoken with V4 about R1's allegation.
Nobody had.
V6, the nurse, told inspectors that she learned about the incident on February 1, around four or five in the afternoon, when someone told her R1 had said V3 kicked him twice, a couple days back, on his foot. She knew. She had been told. And yet when inspectors asked the administrator and social services director whether they had spoken with V4, the man who had heard the confession firsthand, the answer from all three managers was the same.
The facility's own abuse prevention policy, updated in January 2026, states that it affirms the right of residents to be free from abuse and commits to establishing an environment that promotes resident security and prevention of mistreatment. The policy was less than a month old when V3 kicked R1.
V3, when interviewed by inspectors on April 29, said he did not recall the incident. He offered an alternative: since R1 had always been in bed when V3 was in his room, it was possible he might have accidentally run into the bed. The inspection report notes this without elaboration. R1's account, V4's account of V3's own admission, and V7's account of what R1 told her, more than once, sit in the record alongside V3's claim of no memory.
V7 is identified in the report as a family member. She told inspectors that R1 first complained to V4 that V3 had kicked him, and V4 then told her. She spoke with R1 herself. He told her the same story, repeatedly. She described his characterization of V3 as not as nice as the others.
The administrator, V1, told inspectors her understanding of the complaint was that R1 had said he did not like V3's approach. That framing, "did not like his approach," is what remained of a resident's account of being kicked twice while lying helpless in bed.
Inspectors found the facility out of compliance with the federal requirement that residents be free from physical abuse. The level of harm was classified as minimal harm or potential for actual harm, and the number of residents affected was listed as few. Four residents total were investigated as part of the complaint.
That classification reflects the regulatory framework inspectors work within. It does not reflect what it is to be 87 years old, unable to defend yourself by your own description, struck twice by someone whose job is to care for you, and then to watch months pass while the people responsible for investigating say, under oath to federal inspectors, that they never got around to speaking with the one person who heard the perpetrator admit it.
R1 has multiple sclerosis. He has peripheral vascular disease. He has a history of falls and strokes. He has adjustment disorder with depressed mood. He is, by every measure in his medical record, a person who depends entirely on the staff around him for safety, dignity, and basic assistance. On the day he was kicked, he was yelling because he could not find the device that was his only way to call for help. The CNA who responded to that yelling did not bring him his call light. Did not help him. Kicked him twice and walked out.
The facility has not been publicly identified as a repeat offender in this inspection record, and the report covers a single complaint investigation. What the record does show is a gap of roughly two months between a staff member's admission to a coworker and any documented investigative contact with that coworker by facility leadership.
R1 told his family member. The family member told staff. Staff told a nurse. The nurse knew. The administrator knew something. And when federal inspectors finally sat down with the people who were supposed to have investigated, none of them had spoken with V4, the one person in the building who had heard V3's own words.
R1 had told the story more than once, his family member said. Consistently. The same story, every time.
He knew what happened to him. He just had no way to make anyone do anything about it.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Elevate Care Abington from 2026-04-30 including all violations, facility responses, and corrective action plans.
Download the official CMS inspection PDF from Medicare.gov
Additional Resources
Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.
Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.
Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.
Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: September 19, 2026 · Our methodology
ELEVATE CARE ABINGTON in GLENVIEW, IL was cited for violations during a health inspection on April 30, 2026.
What they found was not just a staff member who kicked a helpless resident.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.