Pine View Care Center: Unauthorized Kitchen Worker - WI
The photo appeared on the cook's public social media page on March 30, 2026. In it, her son stands near a counter handling pitchers of beverages. The caption read: "Thank you Jesus for my son coming to work with me through this dbl . to help his mom out!!"
The son is not an employee of Pine View Care Center. He has no personnel file at the facility, no reference check, no TB screening, no training. He had not been hired on any basis, trial or otherwise. He was, by the facility's own account, a visitor.
The facility serves 32 residents.
A complaint reached the Wisconsin Division of Quality Assurance, and a surveyor arrived at the facility on April 28, 2026. At 9:48 in the morning, the surveyor walked into the kitchen and recognized it immediately from the photo, matching the whiteboard, the door, and the refrigerator visible in the background. Four minutes later, the Dietary Manager entered the kitchen.
The surveyor asked whether the cook had any children working or volunteering there. The Dietary Manager said no. The son came in occasionally to visit his mother, the manager explained, and that was allowed, as long as he wore a hair net and stayed near the exit door in the back. Visitors, the manager added, were not permitted to touch any food.
The surveyor showed the manager the photograph.
The manager said they had no knowledge of the son handling anything, called it unacceptable, and said the cook would be educated.
When the surveyor tried to reach the cook directly, there was no answer.
The photograph, with its caption still attached, remained publicly visible on the cook's social media page when inspectors reviewed it. The surveyor confirmed it was still there.
The facility's own employee handbook lays out what new hires are supposed to go through: a two-stage TB test, a six-month orientation period, a personnel file with emergency contacts and insurance forms, reference checks. Visitors, the handbook specifies, should enter through the reception area and be escorted. Employees are responsible for the conduct and safety of anyone they bring in.
None of that applied to the cook's son, because none of it had ever been initiated for him.
On April 29, the surveyor met with the nursing home administrator and two corporate employees. They pulled up the social media post together and reviewed it. The administrator and corporate staff said they appeared very surprised. They assured the surveyor the issue would be addressed and thanked the surveyor for bringing it to their attention.
Inspectors classified the violation as having the potential to affect all 32 residents and noted a level of harm involving minimal harm or potential for actual harm.
What the photograph showed was a man who had not been screened for tuberculosis, had not undergone any food safety training, had not been vetted in any way, standing at a counter in a licensed nursing home kitchen, pouring drinks for people who had no way of knowing who was handling them.
His mother had documented it herself, captioned it with gratitude, and left it up for anyone to see.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Pine View Care Center from 2026-04-29 including all violations, facility responses, and corrective action plans.
Download the official CMS inspection PDF from Medicare.gov
Additional Resources
Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.
Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.
Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.
Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: September 19, 2026 · Our methodology
PINE VIEW CARE CENTER in BLACK RIVER FALLS, WI was cited for violations during a health inspection on April 29, 2026.
The photo appeared on the cook's public social media page on March 30, 2026.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.