Westpark Healthcare Campus: Maintenance Failures Persist - OH
That pattern, documented during a complaint inspection at Westpark Healthcare Campus, repeated itself room by room through Building B on April 23 and again on April 27, 2026. Inspectors walked through with the facility's administrator the first time, confirmed what they saw, and left. When they came back with a corporate administrator and the maintenance director, most of the same conditions were waiting for them.
Resident 29's floor had cracks running through multiple areas, yellow staining throughout the flooring, and several tiles broken. It looked that way on April 23. It looked that way on April 27. Resident 11's bathroom ceiling tiles showed water stains on both visits. Resident 46 had three ceiling tiles with brown water stains on both visits. The paper towel holder in Resident 28's bathroom was not fully attached to the wall on April 23, with paper towels sitting on the toilet because the holder wasn't functional. Four days later, the holder was still loose, still not fixed.
Resident 52's bathroom door had severe wood chipping along its entire width during the first walk-through. By the follow-up visit, the report notes that the door hinges were unpainted and rough to the touch. Whether the door itself had been partially addressed or whether inspectors were noting a different detail isn't clear from the record. What is clear is that inspectors still found something wrong with the same door on the same return visit.
The 2nd floor dining room, where all 85 residents in the facility could reasonably be expected to eat, had water stains on the ceiling tiles on April 23. By April 27, inspectors counted fourteen ceiling tiles with water stains in that room.
On the first floor of Building B, floorboards along the hallway were stained and not fully attached to the floor.
The administrator who walked through Building B with inspectors on April 23 confirmed every observation on the spot. The corporate administrator and maintenance director who accompanied inspectors on April 27 confirmed those findings too. Nobody disputed what inspectors were seeing. The conditions were acknowledged, documented, and left in place.
Westpark Healthcare Campus had a written policy, dated February 2021, committing the facility to maintaining a clean, sanitary, and orderly environment that reflects a homelike setting. The gap between that policy and what inspectors found in the rooms where Residents 17, 29, 52, 11, 28, and 46 were living was not a matter of interpretation.
The violation was rated at the minimal harm level, meaning regulators determined no resident had been seriously injured by the conditions. The findings were an incidental discovery during what had been a separate complaint investigation, which means inspectors arrived for a different reason and found this on top of it.
Six residents were directly cited in the inspection findings. The facility housed 85 people at the time of the inspection.
Cracked floors create fall risks for people who already have difficulty walking. Water stains on ceiling tiles indicate moisture getting in from somewhere, and moisture that has been there long enough to dry and stain has been there long enough to grow mold. A bathroom door chipping apart along its full width is not a cosmetic problem for someone who has to grip it every day. A paper towel holder hanging off a wall in a bathroom used by a nursing home resident is a grab bar waiting to fail.
None of that required inspectors to speculate. They walked through the rooms, they looked at what was there, and they wrote it down. Then they came back, walked through the same rooms, and wrote down that it was still there.
Resident 17 still had brown stains above their bed on April 27. Four days had passed.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Westpark Healthcare Campus from 2026-04-27 including all violations, facility responses, and corrective action plans.
Download the official CMS inspection PDF from Medicare.gov
Additional Resources
Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.
Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.
Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.
Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: September 19, 2026 · Our methodology
WESTPARK HEALTHCARE CAMPUS in CLEVELAND, OH was cited for violations during a health inspection on April 27, 2026.
Inspectors walked through with the facility's administrator the first time, confirmed what they saw, and left.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.