La Bella of Morrison: Call System Failures Leave Residents - IL
Federal inspectors visited the facility on April 27, 2026, responding to a complaint. What they found, across all three residents they reviewed for call system access, was the same: no working call lights, and no meaningful alternative.
The first resident, a woman whose age was documented in her admission record, had been living at the facility since her admission date. Her call light by the bed didn't work. The call light in her bathroom didn't work. Staff had given her a drum to use instead. When inspectors watched her try it at 11:43 in the morning, no audible sound reached her doorway. Her daughter-in-law, present during the inspection, said the call light system had not worked since the day her mother-in-law was admitted. The resident's own fall care plan, initiated April 17, specified that staff should keep her call light within reach and encourage her to use it.
The second resident had a traumatic brain injury and a history of convulsions. There was no call light in her room at all, not a broken one, not a disconnected one. Nothing. When inspectors asked whether her call light was working, she told them she wouldn't know, because she didn't have one. She said that when she needed help, she got out of bed and walked to the nurses' desk to find someone. No drum or noisemaker had been left in her room. The call light in her bathroom was also not working. She told inspectors it would be helpful to have a call light.
The third resident, diagnosed with diabetes and anxiety, said his call light wasn't working either, and that staff hadn't offered him any alternative. Like the others, he said he had to go looking for staff when he needed something.
The administrator, identified in the report as V1, told inspectors at 10:51 that morning that the call light system on the south hallway had been down for about two weeks.
Two weeks.
A certified nursing assistant confirmed the south hallway call lights had not been working and said the facility had responded by distributing drums to residents. The acting maintenance director, who took the role after the previous maintenance director quit the week before, said he had become aware of the call light outage only last week. He told inspectors it was important for residents to be able to reach staff.
The facility's own care documentation said the same thing. The fall care plan written for the first resident, the one with the drum she couldn't use, directed staff to make sure her call light was within reach. That plan was in place. The call light was not.
CMS rated the violation at minimal harm or potential for actual harm, affecting few residents. The inspection covered a sample of three residents. All three had the same problem.
The resident with the traumatic brain injury and convulsions was getting out of bed and walking down the hall when she needed help. Whether she had done that at night, or during a seizure, the inspection report does not say.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for La Bella of Morrison from 2026-04-27 including all violations, facility responses, and corrective action plans.
Download the official CMS inspection PDF from Medicare.gov
Additional Resources
Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.
Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.
Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.
Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: September 19, 2026 · Our methodology
La Bella of Morrison in MORRISON, IL was cited for violations during a health inspection on April 27, 2026.
Federal inspectors visited the facility on April 27, 2026, responding to a complaint.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.