Marquis Mill Park: Staff Stole Resident's Cards - Portland, OR
He did it more than once.
The resident, identified in inspection records only as Resident 86, had been admitted to the facility in July 2025 following a right femur fracture. She also carried a diagnosis of major depressive disorder. She was cognitively intact, according to her admission assessment. She kept her cards in her room. She had not given anyone permission to use them.
Between August 4 and August 16, 2025, someone made fraudulent charges totaling more than $1,300 on two credit cards and one debit card belonging to Resident 86. The charges included purchases at a gas station in the same town where the maintenance assistant, identified in the report as Staff 10, lived. There were also miscellaneous online purchases.
It was Resident 86's own bank that caught it first. She received fraud alerts from her financial institutions and realized the cards were gone.
The facility filed a Facility Reported Incident on August 16, 2025. Staff 10 was placed on immediate administrative leave. Law enforcement was notified. A police report was filed.
When investigators pulled the facility's video surveillance footage, they found what they needed. The footage confirmed Staff 10 had used Resident 86's credit and debit cards at the local gas station and for the online purchases. It also showed him entering her room on multiple occasions without any documented work order or request for maintenance services. There was no record of a legitimate reason for any of those visits.
Staff 10 was terminated.
When federal inspectors returned to the facility in April 2026, eight months after the theft, Staff 10 agreed to speak with them. He confirmed he had been placed on administrative leave and subsequently terminated. He did not provide a statement regarding the allegation of stolen property.
A family member, identified as Witness 1, told inspectors on April 21, 2026, that the cards had been kept in Resident 86's room and that no permission had been given to anyone to use them. The family member confirmed that Resident 86 had decided to move out of her private room and into a different private room following the incident. She wanted a greater sense of security. The room she had lived in, the one Staff 10 had entered without cause, no longer felt safe to her.
The facility reimbursed Resident 86 for the fraudulent charges. It conducted a facility-wide audit to determine whether other residents had experienced missing property. No additional concerns were identified.
Staff were given in-service training on abuse and misappropriation of funds, which the facility said was completed by September 10, 2025. Ongoing audits were described as part of the corrective plan.
The Director of Nursing, identified as Staff 2, told inspectors on April 23, 2026, that she had been aware of the incident and confirmed misappropriation had occurred. She said it was her expectation that residents be protected from misappropriation and that staff not take or use resident property.
The former administrator, identified as Staff 9, confirmed the same facts and said Staff 10 had been immediately removed from the schedule, reported to law enforcement, and terminated. She also noted the facility offered lockboxes to residents for storing personal belongings, with residents keeping their own keys.
The current administrator, Staff 1, confirmed the incident on April 24, 2026, and said immediate action had been taken.
Federal inspectors classified the violation as past noncompliance, a designation that means the facility identified the problem itself, took corrective action before the inspection, and had no ongoing deficient practice at the time inspectors arrived. The level of harm was assessed as minimal harm, the lowest tier on the federal scale, though the report also noted the potential for actual harm and risk of continued deprivation of goods and services.
The gap between those two characterizations — "minimal harm" and the reality of what Resident 86 experienced — is worth sitting with. She came to Marquis Mill Park in July 2025 recovering from a broken femur, managing major depressive disorder, and living in a private room that should have been private. Over the following weeks, a facility employee entered that room repeatedly, without authorization, and stole from her. She did not know it was happening. She found out because her bank sent an alert.
By the time she understood what had occurred, more than $1,300 had moved out of her accounts and into purchases made by the man paid to maintain the building where she was supposed to be safe.
The facility did what it was supposed to do once the theft was discovered. It acted quickly, involved law enforcement, fired the employee, reimbursed the money, and trained its staff. The inspection report does not challenge any of that response.
What the report cannot undo is the fact that Resident 86 no longer felt secure in the room where she had been living. She moved. She chose a different room, in the same facility, hoping the new walls would feel less violated than the old ones.
The lockboxes the former administrator mentioned — the ones the facility offers residents for storing valuables, with residents keeping the keys — were available the whole time.
Resident 86 did not know she would need one.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Marquis Mill Park from 2026-04-24 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.
Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.
Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.
Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: August 15, 2026 · Our methodology
MARQUIS MILL PARK in PORTLAND, OR was cited for violations during a health inspection on April 24, 2026.
The resident, identified in inspection records only as Resident 86, had been admitted to the facility in July 2025 following a right femur fracture.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.