Rinaldi Convalescent Hospital: Call Light Failure - CA
On the morning of March 28, 2026, inspectors walked into the room of a resident at Rinaldi Convalescent Hospital on Rinaldi Street and found the call light, the device the resident would use to summon any help at all, wedged between the mattress and pillow. The resident was in bed. The call light was not within reach.
The resident, identified in inspection records as Resident 11, had been admitted to the facility with metabolic encephalopathy, a temporary brain dysfunction caused by chemical imbalances in the body, along with muscle weakness, difficulty swallowing, and failure to thrive, a condition that can cause weight loss, decreased appetite, and declining function. A standardized assessment from January 2026 found the resident's cognition to be moderately impaired.
That same assessment documented what the resident could and could not do alone. For eating and personal hygiene, staff did more than half the effort. For oral care and toileting, staff did all of it. This was someone who could not simply get up and find a nurse.
Inspectors returned to the room at 8:48 that morning with the facility's RN Case Manager. The call light was still tucked between the mattress and pillow. Still not within reach. The case manager moved it, placing it next to the resident's right hand, and acknowledged directly that the call light had not been within reach. She said it should always be positioned so the resident can call for assistance, and that having it accessible was a matter of the resident's safety.
That was the facility's own nurse, confirming what the inspectors had seen twice in eighteen minutes.
The facility's internal policy on call lights, last reviewed just two months earlier in January 2026, stated plainly that staff must ensure the call light is accessible to the resident when in bed. The policy's stated purpose is to ensure timely responses to residents' requests and needs.
The inspection report, completed March 29, 2026, classified the violation as having the potential for actual harm, citing the risk that Resident 11 would be unable to call for staff and that necessary care could be delayed in ways that negatively affect comfort and well-being.
Rinaldi Convalescent Hospital operates at 16553 Rinaldi Street in Granada Hills. The facility's identification number with the Centers for Medicare and Medicaid Services is 055906.
The call light was reviewed again by the facility's own staff that morning and found to be wrong. Whether it had been placed that way by a staff member repositioning the resident overnight, or simply left there without anyone checking, the inspection record does not say. What it says is that a resident who needed staff to brush their teeth and help them use the toilet had no way to ask for anything, and nobody had noticed.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Rinaldi Convalescent Hospital from 2026-03-29 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).
Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: June 18, 2026 · Our methodology
RINALDI CONVALESCENT HOSPITAL in GRANADA HILLS, CA was cited for violations during a health inspection on March 29, 2026.
The call light was not within reach.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.