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North Pointe Care Center: Resident Pushed to Floor - CA

Healthcare Facility
North Pointe Care Center
Sacramento, CA  ·  3/5 stars

The incident at North Pointe Care Center, a skilled nursing facility at 500 Jessie Avenue in Sacramento, took place on February 6, 2025. Federal inspectors documented it seven weeks later, on March 27, 2026, during a complaint investigation. By then, the facility's own director of nursing and administrator acknowledged on a phone call with surveyors that there was no documented evidence the assault had ever been reported to California's Department of Public Health.

The resident who was pushed, identified in inspection records only as Resident 1, was admitted to North Pointe in January 2025 with a diagnosis of dementia. A formal assessment completed in early March of that year rated his cognitive impairment as moderate. He could not explain what had happened to him after the fall. Neither could the man who pushed him.

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The resident who did the pushing, Resident 2, had been admitted to the facility with a diagnosis of bipolar disorder and was assessed as having severe cognitive impairment. Staff found him standing in the room. Resident 1 was on the floor on his back.

Nobody saw it happen.

The only witness was Resident 3, a woman sharing the room who had been admitted in January 2025 following multiple rib fractures on her left side. Her own cognitive assessment, completed in February, rated her as moderately impaired. She told staff she had watched a fight between two of her housemates. A social services note from the following day recorded that she "reported that she witnessed a peer to peer altercation in her room."

Staff documented the incident in detail across multiple records. A progress note from February 6 described Resident 3 reporting the push, Resident 1 lying on his back, and Resident 1 verbalizing pain in his left hip once he tried to stand. An interdisciplinary team note written the next day reconstructed the timeline: at 2:50 in the afternoon on February 6, a licensed nurse had been told by Resident 3 that Resident 2 pushed Resident 1 when he walked into the room, and Resident 1 fell to the floor on his back.

The notes confirm that staff notified the facility's abuse coordinator. They notified the attending physician. They notified Resident 1's responsible party. They notified the ombudsman.

They did not notify the state.

That omission is the core of what inspectors cited. The director of nursing and administrator, the latter participating by phone during the March 27 interview, confirmed to surveyors that the facility had no documentation showing the incident was reported to the Department. The inspection report records their confirmation plainly, without qualification.

North Pointe's own written policies, reviewed by inspectors during the survey, defined resident-to-resident abuse as a prohibited form of abuse and required that allegations be investigated and reported within timeframes set by federal requirements. The policies were dated April and September 2025, months after the February incident. Whether those policies existed in their current form when the push occurred, the inspection record does not say.

What the record does say is that a man with dementia ended up on a floor, a man with severe cognitive impairment was standing over him, and a woman recovering from broken ribs was the only person who could tell staff what she thought she had seen. All three were sharing the same room.

The inspection classified the violation under the federal abuse prevention standard and rated the level of harm as minimal harm or potential for actual harm. That classification reflects the regulatory framework's lower threshold, not a clinical finding that Resident 1 suffered no injury. The progress note documents him saying his left hip hurt.

The facility served six residents in the inspection sample. The citation applied to one.

Inspectors found no evidence the state was told about the assault until they arrived and asked.

Resident 3, who witnessed the push and reported it to staff, had come to North Pointe to recover from broken ribs. The inspection record does not say whether she was still living in that room when inspectors conducted their survey more than a year after the incident. It does not say whether Resident 1 and Resident 2 continued to share a room after February 6. It does not say what, if anything, the facility did to prevent another altercation between two severely cognitively impaired residents who had already been involved in one.

The inspection record says staff ran when they heard loud voices. What they found when they got there was one man on the floor and one man standing. Both were asked what happened. Neither could answer.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for North Pointe Care Center from 2026-03-27 including all violations, facility responses, and corrective action plans.

Additional Resources


Editorial Standards

Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).

Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: June 19, 2026  ·  Our methodology

Quick Answer

NORTH POINTE CARE CENTER in SACRAMENTO, CA was cited for violations during a health inspection on March 27, 2026.

The incident at North Pointe Care Center, a skilled nursing facility at 500 Jessie Avenue in Sacramento, took place on February 6, 2025.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at NORTH POINTE CARE CENTER?
The incident at North Pointe Care Center, a skilled nursing facility at 500 Jessie Avenue in Sacramento, took place on February 6, 2025.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in SACRAMENTO, CA, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from NORTH POINTE CARE CENTER or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 555400.
Has this facility had violations before?
To check NORTH POINTE CARE CENTER's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.


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