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Marina Pointe Healthcare: Fracture Unreported to State - CA

Healthcare Facility
Marina Pointe Healthcare & Subacute
Culver City, CA  ·  2/5 stars

The fracture came to light on March 16, 2026, when a social worker at a general acute care hospital called the facility and told a staff member that Resident 1 had a right shoulder fracture. The facility representative who took that call is unknown. Nothing happened.

The next day, March 17, the resident's family called the facility directly. The Director of Nursing said staff were surprised. There had been no reports of falls. No reports of injuries. Nobody had flagged anything involving Resident 1.

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The DON did not contact the California Department of Public Health.

Eight days after the hospital social worker's call, on March 25, the DON asked the admissions office to reach out to the hospital to obtain the X-ray results. The facility still had not reported the fracture to CDPH.

When inspectors asked why, the DON said the facility did not report because it did not know what had happened. She acknowledged, in the same breath, that reporting was important — that it was part of ensuring the resident's safety during the investigation process.

The administrator offered a different framing. When something unusual occurs with a resident, the administrator said, staff discuss the findings among themselves to determine what happened. The administrator acknowledged the facility was required to report such incidents to CDPH, and that CDPH then determines through its own investigation whether the event constitutes an unusual occurrence.

That is not how the process is supposed to work. The facility's own policy on unusual occurrences, dated March 2010, states that incidents threatening the welfare, safety, or health of patients should be reported to CDPH within 24 hours, either by telephone with written confirmation, or by telegraph.

A resident sustaining a fracture of unknown cause, with no staff witnessing a fall or injury, fits that description. The facility sat on the information for more than a week.

Marina Pointe is disputing the citation.

The inspection, a complaint survey, was conducted on March 27, 2026. Inspectors returned for a follow-up interview on April 6, when they spoke with the hospital social worker, who confirmed she had called the facility on March 16 and told a facility representative about the fracture. She remembered making the call. She did not know who had answered.

That gap, the unnamed person who took the first call and apparently did nothing with it, sits at the center of what inspectors found. Someone at Marina Pointe knew about a broken bone on March 16. The Director of Nursing says she learned about it from the family on March 17. The facility's account of what happened in between is, at best, incomplete.

A shoulder fracture in a nursing home resident is not a routine event. It can signal a fall that was never documented, a transfer that went wrong, or something else entirely. The point of mandatory reporting is to put a second set of eyes on exactly these situations, before the facility has had time to reach its own conclusions. Marina Pointe spent nine days reaching its own conclusions first.

The harm level was cited as minimal or potential for actual harm, and few residents were affected. The citation covers a single resident. But the fracture itself, how it happened, whether it could have been prevented, whether anyone was responsible, those questions were not answered in the inspection report. They may not have been answered at all, because the investigation that was supposed to start within 24 hours of the facility learning about the injury did not begin on the facility's end for more than a week.

Resident 1's family made the call that finally got the facility moving. They were surprised, the DON said, to learn about the fracture. So was the facility.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Marina Pointe Healthcare & Subacute from 2026-03-27 including all violations, facility responses, and corrective action plans.

Additional Resources


Editorial Standards

Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).

Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: June 18, 2026  ·  Our methodology

Quick Answer

MARINA POINTE HEALTHCARE & SUBACUTE in CULVER CITY, CA was cited for violations during a health inspection on March 27, 2026.

The facility representative who took that call is unknown.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at MARINA POINTE HEALTHCARE & SUBACUTE?
The facility representative who took that call is unknown.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in CULVER CITY, CA, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from MARINA POINTE HEALTHCARE & SUBACUTE or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 555340.
Has this facility had violations before?
To check MARINA POINTE HEALTHCARE & SUBACUTE's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.


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