Hawthorne Healthcare: Staffing Data Filing Failure - CA
Inspectors cited Hawthorne Healthcare & Wellness Centre, LP, on 11630 South Grevillea Avenue following a survey completed March 27, 2026. The single deficiency involved the facility's failure to submit its Payroll Based Journal data for the first fiscal year quarter, which covers October through December 2025.
The Payroll Based Journal, known as PBJ, is a federal reporting system run by the Centers for Medicare and Medicaid Services. Nursing homes are required to submit detailed, employee-level staffing information through it every quarter. That data is what CMS uses to determine whether a facility is providing enough nursing hours to keep residents safe, and it feeds directly into the star ratings that families rely on when choosing a facility.
Hawthorne Healthcare missed the quarter entirely.
When inspectors reviewed the facility's PBJ submission report, dated February 13, 2026, they found that the facility had filed data for fiscal year quarter two instead of fiscal year quarter one. Quarter one, the one that was missing, was the period CMS needed to assess staffing levels from the fall.
The administrator, interviewed on March 26 at 3:02 in the afternoon, told inspectors the facility's consulting group had been responsible for submitting the PBJ data on time. The administrator confirmed the filing was supposed to happen quarterly.
The next morning, in a follow-up interview at 8:09 a.m., the administrator acknowledged what the missing submission meant in practical terms. The administrator said the risk of not submitting the PBJ on time "could result in not being able to prove care services are being provided to the residents in the facility."
That is the core of the problem. The PBJ system exists precisely so that regulators, researchers, and the public have an independent, verifiable record of how many nurses and aides were actually working on any given day, not just what a facility claims in its marketing materials or internal logs. When a quarter goes unfiled, that window closes. Whatever happened inside Hawthorne Healthcare between October and December 2025, the federal record is now incomplete.
The deficiency was rated as causing minimal harm or potential for actual harm, the lowest level on CMS's scale. Inspectors noted that many residents were affected, which in CMS terminology means the lapse in reporting touched the facility broadly rather than being limited to a single wing or unit.
The consulting group that the administrator said was responsible for the submission was not named in the inspection report. Whether the error was a clerical mistake, a miscommunication between the facility and its outside consultants, or something else was not addressed in the findings.
CMS will reflect the missed filing on the facility's CASPER report, a database used by surveyors and state agencies to track a nursing home's compliance history. The deficiency citation itself becomes part of the public record.
For families with relatives at Hawthorne Healthcare during the fall of 2025, there is now a gap in the federal documentation that was supposed to account for every nursing shift, every aide hour, every staffing decision made during that quarter. The administrator said the consulting group bore responsibility for getting that data in on time.
It did not get in on time.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Hawthorne Healthcare & Wellness Centre, Lp from 2026-03-27 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).
Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: June 19, 2026 · Our methodology
HAWTHORNE HEALTHCARE & WELLNESS CENTRE, LP in HAWTHORNE, CA was cited for violations during a health inspection on March 27, 2026.
Inspectors cited Hawthorne Healthcare & Wellness Centre, LP, on 11630 South Grevillea Avenue following a survey completed March 27, 2026.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.