Helia Healthcare of Energy: Catheter Care Violations - IL
The physician documented the request through secured messaging on November 27, 2025, ordering a urine sample by straight catheter for the resident. Hospital records show no urinalysis results were completed that day.
V22, the physician, stated that nursing staff should follow physician orders and contact her if the urine sample could not be obtained. The test was never done.
On January 29, 2026, the Director of Nursing and Assistant Director of Nursing told inspectors their expectations are for nursing staff to follow physician orders. They acknowledged V22 should have been contacted if the urinalysis could not be obtained for further orders.
The facility Administrator stated his expectation is that all nursing staff follow physician orders by policy and procedure.
The facility's own policy, titled "Obtaining and Following Physician Orders" and revised in July 2017, requires licensed personnel to obtain and follow physician orders. The policy states that if orders are not followed for any reason, the physician and Director of Nursing will be promptly notified.
Nobody called.
The resident's confusion and hallucinations went without the diagnostic testing the physician deemed necessary. The failure violated the facility's written policy and left medical questions unanswered while the resident continued experiencing symptoms that prompted the original order.
Federal inspectors cited the facility for actual harm to residents, finding that staff's failure to follow basic medical orders and communication protocols put vulnerable residents at risk.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Helia Healthcare of Energy from 2026-01-30 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).
Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: June 20, 2026 · Our methodology
HELIA HEALTHCARE OF ENERGY in ENERGY, IL was cited for violations during a health inspection on January 30, 2026.
The physician documented the request through secured messaging on November 27, 2025, ordering a urine sample by straight catheter for the resident.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.