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Complete Care at Hillside: Daily Living Care Lapses - DE

Healthcare Facility
Complete Care At Hillside Llc
Wilmington, DE  ·  4/5 stars

The 105-year-old woman was admitted June 27, 2025, but only received assessment from a licensed practical nurse. Federal regulations require RN-level evaluation for all admissions.

Eleven days later, staff found her lying on her side in front of her wheelchair with a lump on the left side of her head. The fall incident report noted "neurocheck in effect" and documented the head injury, but again no registered nurse performed the required post-fall assessment.

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LPN E23, who was assigned to the resident that day, told inspectors during a January interview: "I don't remember the resident but if I was assigned to a resident that fell and hit their head, I would do a full body assessment and the neuro checks for the shift."

Corporate Educator E21 confirmed facility policy requires nurses assigned to residents to complete post-fall assessments "and any other assessment prompted by entering a change in condition note."

But when federal inspectors reviewed the resident's electronic medical record in January 2026, they found no evidence any registered nurse had ever assessed her - neither at admission nor after her head injury.

The facility's staffing records confirmed E23 was responsible for the resident on the day she fell. However, as an LPN rather than an RN, E23 lacked the credentials required for the comprehensive assessments federal regulations mandate.

Inspectors presented their findings to nursing home administrator E1, director of nursing E2, and other facility leadership during a January 30 exit conference. The violation received a "minimal harm" rating, affecting few residents.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Complete Care At Hillside LLC from 2026-01-30 including all violations, facility responses, and corrective action plans.

Additional Resources


Editorial Standards

Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).

Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: June 20, 2026  ·  Our methodology

Quick Answer

COMPLETE CARE AT HILLSIDE LLC in WILMINGTON, DE was cited for violations during a health inspection on January 30, 2026.

The 105-year-old woman was admitted June 27, 2025, but only received assessment from a licensed practical nurse.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at COMPLETE CARE AT HILLSIDE LLC?
The 105-year-old woman was admitted June 27, 2025, but only received assessment from a licensed practical nurse.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in WILMINGTON, DE, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from COMPLETE CARE AT HILLSIDE LLC or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 085013.
Has this facility had violations before?
To check COMPLETE CARE AT HILLSIDE LLC's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.


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