Alden Lakeland Rehab: Staffing Level Violations - IL
On January 27, a federal surveyor heard the woman, identified in inspection records as R5, yelling from her room asking for help. She was wet and said she had been wet a long time. The surveyor turned on her call light at 10:22 AM. A licensed practical nurse, identified as V9, came in, turned off the light, and left. She went back to the nursing station.
At 11:10 AM, the surveyor returned and asked R5 if she was still wet. She was. "The lady said she will be back," R5 told the surveyor.
When asked about it twenty minutes later, V9 said she had told one of the aides to help, though she couldn't remember which one. She had an admission coming and needed to get report. "Someone will help R5 soon as possible," she said.
A certified nursing assistant, V8, had been sent off the floor earlier that morning to escort a different resident to a medical appointment. She returned at 11:58 AM. At 12:15 PM, she went in and cleaned R5. The wait had lasted just under two hours.
V8 said there were other aides who could have been sent to the appointment instead, including restorative and wound care CNAs who were on the floor but not assigned to residents.
The floor had roughly forty residents requiring assistance and only two aides working it. A resident identified as R17 told the surveyor that staffing was not sufficient and that residents waited a long time for help. Staff said the facility had been working short for more than two months.
The acting director of nursing, who had taken the role just two weeks earlier on January 13, said she had not known V8 was sent out that morning. She said she would have sent the restorative or wound care aide instead. "For a resident to wait three hours for assistance is not acceptable," she said. "If a resident is left wet or soiled for two to three hours, it could potentially cause infection, skin breakdown, pain or feelings of sadness and/or dignity issues."
R5 had been calling for help since before 10:22 AM. Nobody came until 12:15.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Alden Lakeland Rehab & Hcc from 2026-01-30 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).
Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: August 4, 2026 · Our methodology
ALDEN LAKELAND REHAB & HCC in CHICAGO, IL was cited for violations during a health inspection on January 30, 2026.
On January 27, a federal surveyor heard the woman, identified in inspection records as R5, yelling from her room asking for help.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.