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Waters of Scottsburg: Call System Failures in Bathrooms - IN

Healthcare Facility
Waters Of Scottsburg, The
Scottsburg, IN  ·  1/5 stars

Waters of Scottsburg failed to maintain current medical records for Resident F, who suffers from acute and chronic respiratory failure and congestive heart failure. When inspectors reviewed the clinical record on January 28 at 3:20 p.m., they found the last documented physician visit was October 23, 2025.

The Director of Nursing told inspectors at 2:45 p.m. that both the physician and nurse practitioner had visited residents but couldn't explain why notes weren't in the record.

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Licensed Practical Nurse 3 said she had spoken with the physician's nurse practitioner, who claimed notes had been uploaded to their system and needed to be retrieved by the facility.

The missing records materialized the next day. On January 29 at 1:36 p.m., the Director of Nursing provided copies of physician and nurse practitioner visits for the resident. Those records were electronically signed by the physician on January 28 at or after 3:42 p.m. — just 22 minutes after inspectors had finished reviewing the incomplete file.

Federal regulations require nursing homes to maintain current, complete medical records available at all times. Physicians must review each resident's total program of care during required visits and write, sign and date progress notes.

The facility's own policy manual states that each resident will have an active health record kept current, complete, legible and available at all times. A medication administration record must contain the date and time each medication is given and by whom.

The violation affected multiple residents and was linked to three separate complaint investigations at the facility.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Waters of Scottsburg, The from 2026-01-29 including all violations, facility responses, and corrective action plans.

Additional Resources


Editorial Standards

Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).

Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: June 20, 2026  ·  Our methodology

Quick Answer

WATERS OF SCOTTSBURG, THE in SCOTTSBURG, IN was cited for violations during a health inspection on January 29, 2026.

When inspectors reviewed the clinical record on January 28 at 3:20 p.m., they found the last documented physician visit was October 23, 2025.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at WATERS OF SCOTTSBURG, THE?
When inspectors reviewed the clinical record on January 28 at 3:20 p.m., they found the last documented physician visit was October 23, 2025.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in SCOTTSBURG, IN, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from WATERS OF SCOTTSBURG, THE or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 155494.
Has this facility had violations before?
To check WATERS OF SCOTTSBURG, THE's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.


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