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Inners Creek Nursing: Dental Care Denied for Years - PA

Healthcare Facility
Inners Creek Skilled Nursing And Rehabilitation Ce
Dallastown, PA  ·  1/5 stars

The resident, identified in inspection records as Resident 4, was admitted to the facility on November 1, 2022. The care plan documented a specific concern: a potential for dental or oral cavity health problems due to aging teeth. That notation sat in the record for over three years. No dentist ever came.

Not once for a cleaning. Not once for an exam. Not once for an X-ray.

Inspectors reviewed the clinical record and found no dental consultations of any kind, routine or emergency, dating back to the day of admission. The resident also carried diagnoses of hypertension and chronic pain. The oral health risk was identified and documented. The follow-through never happened.

The facility's own written policy, revised as recently as September 15, 2025, spelled out what residents are supposed to receive. Routine dental services, the policy stated, means an annual inspection of the oral cavity for signs of disease, diagnosis of dental disease, dental radiographs as needed, dental cleaning, fillings, minor denture adjustments, smoothing of broken teeth, and limited prosthodontic procedures. The policy also committed the facility to providing 24-hour emergency dental care.

That policy was sitting in the files at the same moment Resident 4 had gone more than three years without seeing a dentist.

When inspectors reached out by email on December 30, 2025, the Administrator in Training and the Director of Nursing confirmed the situation. Resident 4 had not been seen for routine dental care. The facility, they wrote, was "attempting to seek means" to get the resident enrolled in routine and emergency dental services.

Attempting to seek means. In the fourth year of the resident's stay.

Dental health in nursing home residents is not a cosmetic concern. Untreated oral disease in older adults has been linked to difficulty eating, unintended weight loss, and infection. For a resident already managing chronic pain, oral deterioration can compound discomfort in ways that are hard to separate from other conditions. The care plan acknowledged the risk. The facility acknowledged the gap. The gap was still open when inspectors walked in.

The inspection was triggered by a complaint, not a routine survey. That matters. It means no one inside the facility raised a flag through normal channels. The problem surfaced because someone filed a complaint, inspectors reviewed the record, and the facility's own leadership confirmed what the file already showed.

Inners Creek's policy revision date of September 15, 2025, is worth sitting with for a moment. Four months before the inspection, the facility updated its dental services policy. Routine dental services, the revised policy said, means an annual inspection. Resident 4 had not had an annual inspection in any of the three-plus years they had lived there. The policy revision and the resident's unmet need existed simultaneously, in the same building, apparently without anyone connecting them.

The inspection cited violations of Pennsylvania nursing home regulations covering facility management and nursing services.

Resident 4 was still a resident at Inners Creek as of the inspection date. Their care plan still listed oral health as a known risk. The facility was still, in the words of its own leadership, attempting to figure out how to get them dental care.

Three years and two months after move-in, that process had not yet been completed.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Inners Creek Skilled Nursing and Rehabilitation Ce from 2026-01-02 including all violations, facility responses, and corrective action plans.

Download the official CMS inspection PDF from Medicare.gov

Additional Resources

Editorial Standards & Data Disclosure

Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.

Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.

Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.

Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: September 19, 2026  ·  Our methodology

Quick Answer

INNERS CREEK SKILLED NURSING AND REHABILITATION CE in DALLASTOWN, PA was cited for violations during a health inspection on January 2, 2026.

The resident, identified in inspection records as Resident 4, was admitted to the facility on November 1, 2022.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at INNERS CREEK SKILLED NURSING AND REHABILITATION CE?
The resident, identified in inspection records as Resident 4, was admitted to the facility on November 1, 2022.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in DALLASTOWN, PA, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from INNERS CREEK SKILLED NURSING AND REHABILITATION CE or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 395451.
Has this facility had violations before?
To check INNERS CREEK SKILLED NURSING AND REHABILITATION CE's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.