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Westwood Specialty Care: Pharmacy Service Failures - IA

Healthcare Facility:

The December 23 observation was one of multiple infection control violations federal inspectors documented at Westwood Specialty Care during a complaint investigation. Nurses repeatedly failed to wash their hands before handling medications and used contaminated equipment to prepare drugs for residents.

Westwood Specialty Care facility inspection

Staff A, the LPN, never washed her hands before putting on gloves to prepare insulin for a resident. She cleaned the insulin bottle with an alcohol swab while wearing the gloves, then touched the medication drawer and computer screen with the same contaminated gloves before entering the resident's room to administer the injection.

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Minutes later, the same nurse prepared medications for another resident. When a pantoprazole pill dropped onto the top of the medication cart, she put on a glove without washing her hands first, picked up the dropped medication, and placed it in the cup with other pills.

A registered nurse used a pill cutter covered in white powder residue to split a chest congestion medication for a third resident. Staff B never cleaned the contaminated equipment before placing the tablet inside and cutting it. She put on gloves without washing her hands, cut the pill, then removed the gloves and failed to wash her hands afterward.

The same registered nurse placed an asthma inhaler directly on a resident's bedside table with no protective barrier underneath. After the resident used the inhaler, she carried it out of the room and returned it to the medication cart without wiping it down.

These violations occurred during a single morning medication pass at the 77-bed facility. Inspectors observed improper infection control practices with four different residents.

Westwood's own policies require staff to follow infection control procedures when administering medications. The facility's hand hygiene policy, revised in August 2019, specifically requires alcohol-based hand rub or soap and water before and after handling medications, before applying gloves, and after removing gloves.

The Regional Nurse Consultant told inspectors that staff should follow infection control measures at all times.

Federal regulations require nursing homes to maintain infection prevention and control programs to protect residents from healthcare-associated infections. The violations at Westwood created potential for cross-contamination between residents and medication supplies.

The inspection found nurses routinely skipped basic hand hygiene steps that prevent the spread of bacteria and viruses in healthcare settings. Using contaminated gloves to touch computer screens and medication storage areas created additional opportunities for infection transmission.

Dropping medications onto potentially contaminated surfaces and then administering them to residents violated fundamental medication safety protocols. The white powder residue on the pill cutter suggested the equipment had been used previously without proper cleaning between residents.

Placing medical equipment like inhalers directly on bedside tables without protective barriers exposed the devices to environmental contamination. Returning the inhaler to storage without cleaning it risked contaminating other medication supplies.

The violations occurred despite the facility having written policies addressing these exact scenarios. Staff either ignored the requirements or lacked adequate training on infection control procedures during medication administration.

Federal inspectors classified the violations as having minimal harm or potential for actual harm to residents. However, improper infection control practices in nursing homes can lead to serious outbreaks of respiratory infections, gastrointestinal illnesses, and antibiotic-resistant bacteria.

The December inspection was conducted in response to a complaint about conditions at the facility. Inspectors focused their review on infection prevention and control practices during routine nursing care activities.

Westwood Specialty Care must submit a plan of correction detailing how it will ensure staff follow proper hand hygiene and infection control procedures during medication administration. The facility faces potential enforcement action if it fails to address the violations adequately.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Westwood Specialty Care from 2025-12-31 including all violations, facility responses, and corrective action plans.

Additional Resources

🏥 Editorial Standards & Professional Oversight

Data Source: This report is based on official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).

Editorial Process: Content generated using AI (Claude) to synthesize complex regulatory data, then reviewed and verified for accuracy by our editorial team.

Professional Review: All content undergoes standards and compliance oversight by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal, using professional regulatory data auditing protocols.

Medical Perspective: As emergency medical professionals, we understand how nursing home violations can escalate to health emergencies requiring ambulance transport. This analysis contextualizes regulatory findings within real-world patient safety implications.

Last verified: May 6, 2026 | Learn more about our methodology

📋 Quick Answer

Westwood Specialty Care in Sioux City, IA was cited for violations during a health inspection on December 31, 2025.

Nurses repeatedly failed to wash their hands before handling medications and used contaminated equipment to prepare drugs for residents.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at Westwood Specialty Care?
Nurses repeatedly failed to wash their hands before handling medications and used contaminated equipment to prepare drugs for residents.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in Sioux City, IA, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from Westwood Specialty Care or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 165271.
Has this facility had violations before?
To check Westwood Specialty Care's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.