Willow Grove Post Acute: Late Medication Violations - PA
Resident R9's sister filed a grievance on November 10, 2025, complaining that her brother "did not receive his meds on time." The facility's investigation found "there was a delay in medication administration" and promised education for the nurse involved.
The sister's complaint went further. She requested that the nurse responsible for the delays no longer be assigned to her brother's room.
Two months earlier, Resident R10 filed her own grievance on September 21, 2025, stating that "her medication was late." The facility found that the nurse was covering for another staff member that day and "indicated that medications were late, but she then got to administer the medications as soon as she could."
Both cases resulted in the same response from administrators: verbal education for nurses about giving medications on time.
The pattern of late medication administration emerged during a December 30, 2025 complaint inspection by state regulators. Federal inspectors cited the facility for failing to ensure nursing services met professional standards.
The inspection report shows a facility where medication delays had become routine enough to generate multiple formal complaints from residents and their families. In one case, a family member felt compelled to request that a specific nurse be reassigned away from their relative's care.
Both grievances were marked as resolved after promising additional training, but the inspection findings suggest the medication timing problems persisted across different nursing staff and multiple months.
The facility's grievance log documented these incidents as part of a broader pattern that caught the attention of federal regulators during their complaint investigation.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Willow Grove Post Acute from 2025-12-30 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).
Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: June 14, 2026 · Our methodology
WILLOW GROVE POST ACUTE in HATBORO, PA was cited for violations during a health inspection on December 30, 2025.
The sister's complaint went further.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.
Frequently Asked Questions
- What happened at WILLOW GROVE POST ACUTE?
- The sister's complaint went further.
- How serious are these violations?
- Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
- What should families do?
- Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in HATBORO, PA, (5) Report any new concerns directly to state authorities.
- Where can I see the full inspection report?
- The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from WILLOW GROVE POST ACUTE or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 396017.
- Has this facility had violations before?
- To check WILLOW GROVE POST ACUTE's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.