Ocean Pointe Healthcare: Call Light Violations - CA
Licensed Vocational Nurse 2, working through a staffing agency, heard the call light system activating but refused to respond. When inspectors observed her sitting at Nursing Station 1 at 1:29 p.m., she acknowledged hearing the buzzing sounds but stated she wouldn't answer because she was registry staff.
At the same time, Licensed Vocational Nurse 1 sat at the same nursing station working on paperwork for new admissions. She told inspectors there were "buzzing sound and call lights on for two rooms" but continued her computer work instead of responding to residents.
LVN 1 suggested she could use the overhead page system to ask floor staff for help with the call lights, but inspectors found no evidence she had done so.
The facility's own policy requires that "staff members who see or hear an activated call light are responsible for promptly responding." The policy makes no distinction between permanent and registry employees.
Registered Nurse 1 confirmed to inspectors that call lights "should be answered immediately" and that "any staff can answer the call light." She warned that residents "may be in harm" if call lights aren't attended to right away.
RN 1 emphasized that "all staff is responsible for answering call light, even if they are under registry," directly contradicting the registry nurse's refusal to help.
The facility's Quality of Life policy states that resident needs and preferences must be accommodated "to the extent possible" unless health and safety would be endangered. Inspectors found the unanswered call lights violated residents' right to timely assistance with their individual needs.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Ocean Pointe Healthcare Center from 2025-12-30 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.
Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.
Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.
Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: September 19, 2026 · Our methodology
OCEAN POINTE HEALTHCARE CENTER in SANTA MONICA, CA was cited for violations during a health inspection on December 30, 2025.
Licensed Vocational Nurse 2, working through a staffing agency, heard the call light system activating but refused to respond.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.