Norwalk Memorial Home: Unlicensed Aide Worked 34 Days - OH
CNA #117 cared for residents from late November through December despite her state certification expiring in November. The lapse put all 54 residents at the facility at risk of receiving care from an unlicensed worker.
The breakdown began when the nursing assistant submitted her resignation in November. Human Resources Coordinator #150 removed her registration renewal information from the computer system as part of standard procedure.
But CNA #117 changed her mind. She notified human resources that she wanted to remain employed at the facility. The coordinator failed to re-enter the renewal information, allowing the assistant's certification to expire without anyone catching the error.
State registry records show the nursing assistant was not eligible to work after her certification lapsed. Yet facility staffing schedules document her working continuously through December, providing direct patient care without valid credentials.
Federal inspectors discovered the violation during a complaint investigation in late December. The facility's own policy requires immediate removal from the work schedule when licenses expire, with suspension without pay until valid certification is provided.
The policy warns that continued inability to provide license verification "will place the employee's employment in jeopardy." Despite this clear directive, management allowed the unlicensed worker to continue caring for vulnerable residents for over a month.
The human resources coordinator acknowledged the oversight during interviews with inspectors. She confirmed that removing and failing to re-enter the renewal information directly caused the certification to expire undetected.
The violation affects staffing adequacy requirements designed to ensure only properly trained and certified personnel provide resident care.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Norwalk Memorial Home from 2025-12-30 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.
Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.
Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.
Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: September 19, 2026 · Our methodology
NORWALK MEMORIAL HOME in NORWALK, OH was cited for violations during a health inspection on December 30, 2025.
CNA #117 cared for residents from late November through December despite her state certification expiring in November.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.