Williamsville Suburban: Mental Health Care Gaps - NY
Federal inspectors cited Williamsville Suburban, LLC following a complaint inspection on December 22, 2025. The violation centered on a straightforward failure: staff handled soiled materials during fecal incontinence care and then continued working without removing contaminated gloves or performing hand hygiene, allowing dirty and clean materials to mix.
The staff members inspectors interviewed knew exactly what they were supposed to do. A nursing assistant told inspectors that gloves should be changed and hands washed or sanitized after performing fecal incontinence care, and that dirty and clean materials should never mix. Licensed Practical Nurse #3 said gloves should be removed and hands washed as soon as possible after completing that care to prevent the spread of infection and cross contamination.
The Director of Nursing said the facility expects staff to follow enhanced barrier precautions and wear appropriate personal protective equipment when providing care. Gloves, the director said, should be removed and hand hygiene performed between handling something dirty and then clean.
Everyone in the building, it seemed, could describe the correct procedure. The inspectors documented that it wasn't being followed.
The citation was tagged at a level of minimal harm or potential for actual harm, and inspectors noted few residents were affected. But fecal bacteria transmitted through contaminated hands or gloves can cause serious gastrointestinal illness, particularly among elderly residents whose immune systems are already compromised.
Williamsville Suburban received the citation under New York's infection control regulations. The inspection closed on the same day it opened, December 22, 2025.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Williamsville Suburban, L L C from 2025-12-22 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).
Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: June 20, 2026 · Our methodology
WILLIAMSVILLE SUBURBAN, L L C in WILLIAMSVILLE, NY was cited for violations during a health inspection on December 22, 2025.
Federal inspectors cited Williamsville Suburban, LLC following a complaint inspection on December 22, 2025.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.