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Williamsville Suburban: Kitchen Safety Failures Found - NY

Healthcare Facility
Williamsville Suburban, L L C
Williamsville, NY  ·  1/5 stars

Those were among the first things inspectors found when they walked into Williamsville Suburban on December 18, 2025.

In the South Building kitchen at noon, two staff members were working the tray line without beard nets, their facial hair between a half-inch and three-quarters of an inch long. Two other employees came in from different departments to use the ice machine, neither wearing a hair net. The rags being used to wipe down surfaces were yellowed with visible soiling and sitting dry on the counter, not soaking in sanitizing solution as required.

Dietary Aide No. 1 told inspectors the facility didn't provide beard nets, then pulled the hair net off their head and placed it over their beard. Dietary Aide No. 2 said they had never been given one. Food Service Supervisor No. 1 confirmed the facility had no beard nets, acknowledged workers with beards should be wearing them, and noted that staff from other departments routinely came into the kitchen to use the ice machine.

Two hours later, inspectors checked the dishwashing machines. Neither building had chlorine test strips to verify sanitizer levels. In the South Building, the dishwasher's thermometer held steady between 40 and 60 degrees before, during, and after a full cycle. In the North Building, one thermometer was encased in hard film and couldn't be read at all. The other read 100 degrees and never moved.

The Food Service Director said plainly: without test strips, they did not know whether the sanitizer level was acceptable. The Maintenance Director said no one had told him the thermometers were broken.

The next morning, a staff member was working the tray line in the North Building without a hair net. When asked about a kitchen cleaning schedule, the Food Service Director said there wasn't one currently in use. An old schedule had been found, but it needed to be reviewed before anyone would use it.

The administrator told inspectors that kitchen cleanliness had improved since a new Food Service Director came on board, and was "headed in the right direction, but was not where it needed to be yet."

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Williamsville Suburban, L L C from 2025-12-22 including all violations, facility responses, and corrective action plans.

Download the official CMS inspection PDF from Medicare.gov

Additional Resources

Editorial Standards & Data Disclosure

Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.

Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.

Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.

Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: September 19, 2026  ·  Our methodology

Quick Answer

WILLIAMSVILLE SUBURBAN, L L C in WILLIAMSVILLE, NY was cited for violations during a health inspection on December 22, 2025.

Those were among the first things inspectors found when they walked into Williamsville Suburban on December 18, 2025.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at WILLIAMSVILLE SUBURBAN, L L C?
Those were among the first things inspectors found when they walked into Williamsville Suburban on December 18, 2025.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in WILLIAMSVILLE, NY, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from WILLIAMSVILLE SUBURBAN, L L C or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 335647.
Has this facility had violations before?
To check WILLIAMSVILLE SUBURBAN, L L C's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.