LOS ANGELES, CA - Federal health inspectors identified nine separate deficiencies at Veterans Home of California - West Los Angeles during a standard health inspection completed on December 12, 2025, including a citation for failing to honor residents' individual preferences, choices, values, and beliefs. The facility has not submitted a plan of correction for the cited deficiency.
Federal Inspectors Flag Resident Rights Violations
The inspection cited the facility under federal regulatory tag F0675, which requires nursing homes to provide care and services that respect each resident's individuality. The regulation is designed to ensure that facilities accommodate personal preferences and allow residents to maintain autonomy in their daily lives.
The deficiency was classified as Scope/Severity Level D, meaning inspectors found an isolated instance where no actual harm occurred but determined there was potential for more than minimal harm to residents. While Level D falls on the lower end of the federal severity scale, the citation signals a gap between facility practices and the standards required under federal nursing home regulations.
For residents of a veterans care facility — many of whom served in the armed forces and may be managing service-connected disabilities or age-related conditions — respect for personal autonomy carries particular significance. Loss of individual choice in a care setting can contribute to depression, social withdrawal, and declining engagement in daily activities.
Nine Deficiencies Raise Broader Compliance Questions
The F0675 citation was one of nine total deficiencies documented during the inspection. While the full scope of all nine citations encompasses multiple areas of facility operations, the volume of findings during a single survey suggests systemic issues rather than an isolated oversight.
Federal nursing home inspections evaluate facilities across hundreds of regulatory standards covering everything from clinical care and medication management to environmental safety and resident rights. When a facility accumulates multiple deficiencies in a single inspection cycle, it often indicates that underlying staffing, training, or management processes require attention.
The Centers for Medicare & Medicaid Services (CMS) uses inspection results to calculate facility ratings on its Care Compare website, where families research nursing homes before making placement decisions. Multiple deficiencies can affect a facility's overall star rating and its standing with federal regulators.
No Correction Plan on File
Perhaps the most notable aspect of the inspection outcome is that the facility's correction status is listed as "Deficient, Provider has no plan of correction." Under federal regulations, facilities cited during inspections are typically required to submit a detailed plan outlining how they will address each deficiency and prevent recurrence.
The absence of a correction plan raises questions about the facility's response timeline and its approach to resolving the documented issues. Facilities that fail to submit adequate correction plans or demonstrate timely compliance may face escalating enforcement actions, including civil monetary penalties, denial of payment for new admissions, or in severe cases, termination from the Medicare and Medicaid programs.
Standard protocol following a federal inspection requires facilities to submit correction plans within a specified timeframe, typically 10 calendar days after receiving the official statement of deficiencies. These plans must include specific steps the facility will take, staff responsible for implementation, and target completion dates.
What Resident Rights Protections Require
Federal regulation F0675 falls under the broader Resident Rights provisions of the Code of Federal Regulations (42 CFR §483.10). These requirements mandate that nursing facilities treat each resident as an individual and accommodate their reasonable preferences in areas including daily schedules, food choices, social activities, and personal care routines.
Compliance with resident rights standards requires ongoing staff training, individualized care planning, and regular reassessment of each resident's preferences. Facilities are expected to document resident choices in care plans and ensure that direct care staff are aware of and responsive to individual needs.
Facility Background
Veterans Home of California - West Los Angeles is part of the California Department of Veterans Affairs system and serves veterans requiring skilled nursing and residential care. The facility is subject to both state licensing requirements and federal certification standards as a participant in the Medicare and Medicaid programs.
Families and advocates can review the complete inspection findings through the CMS Care Compare database or by requesting the full statement of deficiencies from the facility. The December 2025 inspection report contains detailed documentation of all nine cited deficiencies.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Veterans Home of California - West Los Angeles from 2025-12-12 including all violations, facility responses, and corrective action plans.
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