Optalis Canton: Abuse Protection Failures - MI
The man, identified in inspection records only as Resident 111, told a licensed practical nurse that he wanted to be shaved on days he gets cleaned up. By November 25, a certified nursing aide named CNA K observed that he had a full beard and told inspectors it did not look like he had been shaved since admission.
When a federal inspector interviewed Resident 111 on December 1, he had just been shaved. He was smiling and grinning during the conversation.
The inspection was a complaint survey. Inspectors cited the facility for failing to provide grooming assistance to a resident who could not carry out those tasks independently, a deficiency rated as causing minimal harm or potential for actual harm.
At the exit conference that afternoon, the nursing home administrator and director of nursing did not offer additional documentation or information when given the opportunity.
The facility's own policy, dated December 2023, stated that residents unable to carry out daily living activities independently would receive services to maintain good grooming and hygiene, and that the level of assistance needed would be documented in each resident's care plan.
Resident 111 said he wanted to be shaved. Nobody had.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Optalis Health and Rehabilitation of Canton from 2025-12-01 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.
Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.
Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.
Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.
Corrections: We strive for accuracy in everything we publish. If you believe any fact in this article is incorrect, please contact us with details, and we will review and correct it promptly.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: November 3, 2026 · Our methodology
Optalis Health and Rehabilitation of Canton in Canton, MI was cited for abuse-related violations during a health inspection on December 1, 2025.
The man, identified in inspection records only as Resident 111, told a licensed practical nurse that he wanted to be shaved on days he gets cleaned up.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.