Highlands of Bella Vista: Abuse Reporting Failures - AR
The facility terminated CNA #2 on February 6, 2025, according to an employee memorandum. CNA #1 was suspended pending investigation and later retrained before being allowed to return to work. Both actions happened before the survey team walked through the door.
That timing mattered. Federal inspectors cited the facility under F0609, the tag covering the obligation to report allegations of abuse, neglect, and mistreatment to the state and to law enforcement. The level of harm was classified as minimal harm or potential for actual harm, and the finding was designated past non-compliance, meaning the underlying personnel actions had already been taken before inspectors arrived, but the reporting failure had already occurred.
The inspection report does not describe what the two CNAs did, or which residents were affected. It says only that the incident was serious enough that the facility's own policy recognized an employee involved in such a situation "may be reassigned, shadowed or suspended immediately pending the completion and determination of the investigation."
The facility acted on that language. CNA #2 was out. CNA #1 was suspended, then retrained and returned.
What the facility did not do, at least not in the manner or timeframe inspectors required, was make sure the right people outside the building knew what had happened.
The inspection was a complaint survey, meaning someone contacted regulators before the visit. The report does not identify who filed the complaint or what it alleged.
CNA #1 was back at work by the time the survey team arrived.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Highlands of Bella Vista Health & Rehab, LLC from 2025-11-26 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).
Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: June 20, 2026 · Our methodology
HIGHLANDS OF BELLA VISTA HEALTH & REHAB, LLC in BELLA VISTA, AR was cited for abuse-related violations during a health inspection on November 26, 2025.
The facility terminated CNA #2 on February 6, 2025, according to an employee memorandum.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.