Sharon Health Care Willows: Staff Theft Complaint - IL
The resident, identified in inspection records only as R2, had around $2,600 in his account when the activity director took the card. By the time anyone helped him get a replacement, the balance had gone negative.
The activity director, identified as V3, told inspectors she took R2's debit card to buy him tobacco, then lost it over a weekend while she was moving. "I do not remember when all this happened," she said, "but I think it was a couple weeks before my last day on 9/8/25." She left the facility on September 8 on a leave of absence for personal reasons. R2 filed a police report two days later, on September 10. V3 never returned to work.
R2 described what happened in his own words during the November 22 inspection visit. He said he gave V3 the card because she was buying his tobacco for him. She bought the wrong kind, so she told him she would hold onto the card and go get the right kind after work. Then she took it home for the weekend and said she lost it during her move. "V3 did not help me get a new card issued," R2 said. "Someone else helped after I never got the first one."
He said V3 quit shortly after he filed the police report. "It was so wrong that I could not trust V3," he said, "and it has been a real pain and has caused me many problems. I just want my money back."
The facility's administrator acknowledged the card was taken home and lost, that the account showed charges for gambling establishments, clothing, and other businesses, and that police had been notified. The administrator also acknowledged something more damaging: the facility had no system in place to govern any of this. "We do not have a safe process in place for our employees to do personal shopping for our Residents," the administrator told inspectors. "It is probably not a good idea that an employee take cash or a debit card from the Residents."
That informal arrangement, it turns out, had been operating for years. A former registered nurse who said she still visits the facility as a friend of R2's told inspectors she recognized the dynamic immediately. "When I worked at that Facility, most of the Residents have psychological needs and are clueless to the financial aspect of their needs, so the staff usually do their shopping for them," she said. "There was never a process for taking Resident's money and shopping for them. Some Residents would also use cash and employees would go shop with their cash."
The Illinois Attorney General's Medicaid Fraud Control Unit confirmed to inspectors on November 25 that it has an active investigation into the debit card transactions. "I am still investigating these charges and waiting for further documentation," the investigator said.
R2's diagnoses include Antisocial Personality Disorder, Schizoaffective Disorder, and Post-Traumatic Stress Disorder. The administrator confirmed he does not have a community pass and does not leave the facility on his own, which is precisely why he depended on staff to shop for him.
A friend of R2's who spoke with inspectors on November 22 said R2 had told him what happened. "V3 told me that something happened to his debit card," the friend said, "and he thinks it was V3 because the money has been missing since he gave it to her."
The inspection, triggered by a complaint, was completed November 25, 2025. CMS cited the facility under F0602, which covers exploitation and misappropriation of resident property, at the level of actual harm.
V3 had not returned the administrator's phone calls as of the date of the inspection. The card was never found. R2 eventually got a new card. The $2,600 has not come back.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Sharon Health Care Willows from 2025-11-25 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).
Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: June 20, 2026 · Our methodology
SHARON HEALTH CARE WILLOWS in PEORIA, IL was cited for violations during a health inspection on November 25, 2025.
The resident, identified in inspection records only as R2, had around $2,600 in his account when the activity director took the card.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.