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Person Memorial Hospital: Immediate Jeopardy - NC

Healthcare Facility
Person Memorial Hospital
Roxboro, NC  ·  1/5 stars

The finding, documented during a complaint inspection completed November 25, 2025, placed Person Memorial in the category of facilities where inspectors have determined that harm or the risk of serious harm to residents is immediate. Immediate jeopardy citations are relatively rare and carry significant regulatory weight. They require a facility to act fast, document what it has done, and submit to a validation visit before the designation can be lifted.

At Person Memorial, the failures centered on fundamentals: body mechanics when lifting and moving residents, proper positioning and repositioning in bed, and the baseline care plans that nurses are supposed to complete when a new resident arrives. Those care plans are not paperwork formalities. They are the first record of what a resident needs, what risks they carry, and what staff should watch for, and inspectors found that nurses had not been doing them correctly, or at all.

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The facility did not dispute the finding. Instead, it moved quickly, at least on paper.

Administration launched a staff education campaign that ran through November 13, 2025. Certified nursing assistants and licensed nurses were trained on proper ergonomics, body mechanics, and safety precautions for lifting and moving residents. A licensed physical therapist reviewed the educational materials before they were distributed. The training covered written materials and included instruction on repositioning technique.

Nurses were separately educated on how to complete baseline care plans when a resident is admitted. Multiple nurses confirmed to inspectors during interviews that they had received this training by November 13.

The facility also started weekly risk meetings on November 11, 2025, four days before it claimed the immediate jeopardy had been removed. Those meetings are designed to bring together an interdisciplinary team to discuss individual residents, including changes in condition, falls, weight loss, infections, and mobility needs. The facility said the meetings would be documented both in the medical record and on paper, using a standardized form completed by a designated notetaker.

Inspectors returned on November 19 to validate whether the immediate jeopardy had actually been resolved. What they found was cautiously encouraging, at least in the narrow sense. Nurses and nursing assistants from different shifts confirmed they had been educated on proper body positioning and incontinence care. Residents were observed positioned safely in their beds. Two nursing assistants were watched as they repositioned a resident, and inspectors noted they used safe technique with no observable risk to the resident.

The immediate jeopardy removal date of November 15, 2025, was validated.

But the inspection report also contains a detail that deserves attention: as of the November 19 validation visit, no new nurses or nursing assistants had been trained through the revised orientation materials since the immediate jeopardy removal plan was put in place. The facility had updated its orientation program to include education on positioning, repositioning, and body mechanics, but that updated program had not yet been tested on any actual new hire. Whether it holds when the next employee walks through the door remains an open question the inspection record cannot answer.

The citation falls under F0689, the federal tag that covers the prevention of accidents and unsafe conditions. At the immediate jeopardy level, that tag means inspectors concluded that the facility's failures in this area placed residents in immediate risk of serious injury, serious harm, serious impairment, or death. The report notes the violation affected a few residents, which in federal inspection language typically means between one and four people.

The inspection report does not name those residents. It does not describe what happened to them, whether anyone was injured, or what specific incident or complaint triggered the inspection in the first place. This was a complaint inspection, meaning someone, a resident, a family member, a staff member, or another party, contacted regulators and reported a problem serious enough to prompt a visit. The report, as released, does not identify who filed the complaint or what they alleged.

What the record does show is a facility that, at some point before November 2025, had allowed its practices around one of the most basic aspects of nursing home care to deteriorate to the point of immediate danger. Moving a person who cannot move themselves is not a complex medical procedure. It requires training, attention, and enough staff to do it correctly. When it goes wrong, the consequences are not abstract. Residents who are not repositioned regularly develop pressure injuries. Residents who are moved with poor technique can be dropped, can have limbs wrenched, can be injured in ways that do not show up immediately but compound over days. Residents who are admitted without a baseline care plan can fall through the cracks entirely, their needs unrecorded and therefore unmet.

The facility's response, at least as documented, was to treat the problem as a training gap. Retrain the staff. Start the meetings. Update the orientation materials. Have the physical therapist review the handouts. Check the boxes.

Whether that response addresses the underlying conditions that allowed the problem to develop is not something the inspection report can tell us. Training fixes a knowledge deficit. It does not fix chronic understaffing, or a culture where shortcuts are normalized, or a management structure that did not catch the problem until a federal complaint inspection forced the issue. The report does not tell us which of those conditions, if any, existed at Person Memorial. It tells us only that the immediate jeopardy was declared, that the facility responded with documented speed, and that inspectors, on a single visit eleven days after the removal date, observed two nursing assistants repositioning one resident correctly.

Person Memorial Hospital is a critical access hospital in Roxboro, the seat of Person County, a rural community in north-central North Carolina. Its nursing facility component serves a population with limited alternatives for post-acute and long-term care. For residents and families in that community, the question the inspection record leaves open is the one that matters most: whether the changes made under the pressure of an immediate jeopardy citation will hold once the inspectors stop watching.

The weekly risk meetings had been running for eight days when inspectors validated the removal. The revised orientation materials had not yet been used on a single new employee. The staff who had been retrained were the same staff who had been working there before, doing the same jobs, in the same building, under the same management that had allowed the conditions to develop in the first place.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Person Memorial Hospital from 2025-11-25 including all violations, facility responses, and corrective action plans.

Additional Resources


Editorial Standards

Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).

Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: June 20, 2026  ·  Our methodology

Quick Answer

PERSON MEMORIAL HOSPITAL in ROXBORO, NC was cited for immediate jeopardy violations during a health inspection on November 25, 2025.

Immediate jeopardy citations are relatively rare and carry significant regulatory weight.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at PERSON MEMORIAL HOSPITAL?
Immediate jeopardy citations are relatively rare and carry significant regulatory weight.
How serious are these violations?
These are very serious violations that may indicate significant patient safety concerns. Federal regulations require nursing homes to maintain the highest standards of care. Families should review the full inspection report and consider whether this facility meets their safety expectations.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in ROXBORO, NC, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from PERSON MEMORIAL HOSPITAL or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 345004.
Has this facility had violations before?
To check PERSON MEMORIAL HOSPITAL's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.


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