Las Colinas of Westover: Unlocked Beauty Shop - TX
It was 10:32 a.m. Nobody was inside. Nobody was nearby.
On the shelves sat hairspray labeled flammable, a nail dryer labeled flammable, sanitizing wipes labeled flammable and avoid contact with eyes, hair dye labeled can cause allergic reaction and may cause skin irritation, and hair setting solution bearing a warning to keep out of reach of children. All of it within reach of any resident who happened to try the door.
The inspector did. It opened.
Eight minutes later, the facility's administrator confirmed to the inspector that the beauty shop should have been secured. He said the shop was usually kept locked and that the door had probably been left open by accident. He said it was the responsibility of any staff member who used the shop to make sure it was locked when they left.
That explanation covered how it was supposed to work. It did not explain how the door came to be standing open that morning, or for how long, or whether any resident had already walked in.
The violation was cited under a federal standard requiring nursing homes to provide residents with a safe, clean, comfortable, and homelike environment. The facility's own written policy uses nearly identical language. Inspectors rated the harm level as minimal or potential, meaning no resident was documented as having been hurt. The citation covered some residents, not all, reflecting that the unlocked room was a shared space any of them could have accessed.
The inspection was a complaint survey, meaning someone had already raised a concern about conditions at Las Colinas of Westover before the inspector arrived on November 25, 2025. The inspection report does not identify who filed the complaint or what it originally alleged.
What the inspector found was a single unlocked door in a building where the people living inside may have limited judgment, limited mobility, or limited ability to recognize that a container marked flammable is not something to handle. Nursing home residents with dementia, in particular, do not always read warning labels. They open things. They touch things. Hair dye that causes skin irritation requires only skin contact to cause harm. Hairspray and a nail dryer, both flammable, require only a spark.
The administrator's account, that this was an accident, that staff know the rule, that the door is usually locked, is probably true. Accidental is not the same as harmless.
The facility's policy on homelike environment is undated. The inspection report notes it exists and quotes its language about safety and comfort. It does not indicate when the policy was last reviewed or whether staff receive any specific training on securing the beauty shop.
Las Colinas of Westover is a nursing facility in San Antonio. The inspection report does not identify how many residents live there, how many use the beauty shop, or whether any resident was in the hallway near the shop at the time the inspector arrived.
The door was unlocked. The chemicals were there. The room was empty.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Las Colinas of Westover from 2025-11-25 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.
Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.
Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.
Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: August 27, 2026 · Our methodology
LAS COLINAS OF WESTOVER in SAN ANTONIO, TX was cited for violations during a health inspection on November 25, 2025.
All of it within reach of any resident who happened to try the door.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.