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Hebert Nursing Home: Abuse Protection Failures - RI

Healthcare Facility
Cedar Haven Operations Llc Dba Lake Forrest Health
Smithfield, RI  ·  1/5 stars

The inspection, completed November 25, 2025, was triggered by a complaint. What federal surveyors found when they arrived was a facility that had already moved to remove the staff member, a woman identified in the report only as Staff C, but had no evidence to show that Resident ID #2 had been protected from sexual abuse during whatever time had passed before that removal happened.

The facility apologized to the resident. They told him or her that Staff C would not be coming back. They added her to a Do Not Return list and reported her to the state licensing department and to the staffing agency she worked through. By the time surveyors sat down with the Director of Nursing Services on November 18, 2025, the facility could describe every administrative step it had taken against Staff C.

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What it could not do was produce evidence.

The Director of Nursing Services was unable to provide documentation showing the facility had kept Resident ID #2 free from sexual abuse. That phrase, drawn directly from the federal deficiency citation, is the center of what inspectors found wrong here. Not that the facility failed to fire the employee. Not that it failed to report her. It had done both. What it failed to do was demonstrate that the resident, in the time between whatever occurred and the moment Staff C was removed, had actually been protected.

Federal inspectors cited the facility under Tag F0600, which covers abuse, neglect, exploitation, and misappropriation of resident property. The level of harm was recorded as minimal harm or potential for actual harm. A few residents were listed as affected.

That classification, minimal harm or potential for actual harm, carries a specific meaning in how CMS categorizes deficiencies. It does not mean nothing happened. It means inspectors could not confirm, from the evidence available, that serious harm resulted. The distinction matters, but it does not resolve the central problem: a resident in a nursing home reported sexual abuse by a staff member, and the facility that was responsible for that resident's safety could not show it had fulfilled that responsibility.

The staffing agency angle is worth pausing on. Staff C was not a direct employee of Lake Forrest Health. She was placed there through an agency, a common arrangement in nursing home staffing, particularly as facilities have struggled with workforce shortages in recent years. The facility reported her both to the state licensing department and to the agency itself. But agency workers move between facilities. A Do Not Return designation at one location is not a universal bar. What the state licensing department does with that report, and what the agency does, is not recorded in this inspection document.

Resident ID #2 was interviewed with both the social worker and the administrator present. That is a notable detail. When a resident is describing something as serious as sexual abuse by a staff member, the presence of two facility employees in the room is a circumstance worth noting. The resident's words, as captured in the inspection report, were plain: Staff C is "crazy and doesn't belong here."

The inspection report does not describe what Staff C is alleged to have done. It does not describe when the alleged abuse occurred, how long Staff C had been working at the facility, or how many times she had been assigned to care for Resident ID #2. It does not describe how the complaint that triggered the inspection was filed, or by whom. What it records is the outcome of the investigation and the gap surveyors found at its center.

That gap, the absence of evidence that the resident was kept free from sexual abuse, is what generated the deficiency citation. The facility's response to the allegation, the apology, the removal, the reporting, none of that was enough to satisfy the standard inspectors were applying. The standard was not whether the facility acted after the fact. The standard was whether the facility could demonstrate it had protected the resident.

It could not.

Lake Forrest Health operates at 180 Log Road in Smithfield, under the corporate name Cedar Haven Operations LLC. The facility is enrolled in Medicare and Medicaid, which is what brings it under CMS oversight and makes these inspection reports public record.

The inspection was a complaint survey, meaning it was not a routine annual visit. Someone filed a complaint, and surveyors came specifically to investigate. The report does not identify who filed the complaint, whether it was the resident, a family member, another staff member, or someone else. Complaint surveys are typically more targeted than standard inspections. Surveyors arrive with a specific allegation to investigate, and the resulting report reflects what they found in that investigation.

What they found was a facility that had responded to the allegation in the ways facilities typically respond, and still could not close the evidentiary gap that matters most.

The resident is identified only by number throughout the report. His or her age, diagnosis, and length of stay at the facility are not included. What the report preserves is the resident's own words, the description of Staff C as someone who is crazy and doesn't belong there, and the fact that the facility, when asked by the Director of Nursing Services to account for that resident's safety, came up short.

The facility's full plan of correction is not included in the inspection document provided. Surveyors noted that anyone seeking information on the plan of correction should contact the facility or the state survey agency directly.

What the record shows is a resident who reported something serious, a facility that took steps it believed were appropriate, and a federal inspection that found those steps did not add up to proof that the resident had been kept safe. The resident remains at the facility, or did as of the inspection date. Staff C does not.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Cedar Haven Operations LLC Dba Lake Forrest Health from 2025-11-25 including all violations, facility responses, and corrective action plans.

Additional Resources


Editorial Standards

Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).

Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: June 20, 2026  ·  Our methodology

Quick Answer

Cedar Haven Operations LLC DBA Lake Forrest Health in Smithfield, RI was cited for abuse-related violations during a health inspection on November 25, 2025.

The inspection, completed November 25, 2025, was triggered by a complaint.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at Cedar Haven Operations LLC DBA Lake Forrest Health?
The inspection, completed November 25, 2025, was triggered by a complaint.
How serious are these violations?
These are very serious violations that may indicate significant patient safety concerns. Federal regulations require nursing homes to maintain the highest standards of care. Families should review the full inspection report and consider whether this facility meets their safety expectations.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in Smithfield, RI, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from Cedar Haven Operations LLC DBA Lake Forrest Health or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 415049.
Has this facility had violations before?
To check Cedar Haven Operations LLC DBA Lake Forrest Health's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.


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