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Lenoir Health & Rehab: Respiratory Care Failures - NC

Healthcare Facility
Lenoir Health And Rehabilitation Center
Lenoir, NC  ·  2/5 stars

Resident 126 arrived from the hospital needing oxygen but Unit Manager 2, who handled the admission, failed to enter physician orders for the respiratory care. The resident breathed supplemental oxygen at 2 liters per minute through a nasal cannula for at least three consecutive days while inspectors documented the missing authorization.

Federal inspectors observed the oxygen concentrator running in the resident's room on November 16, 17, and 18. Each time, no cautionary signage marked the door to warn of oxygen use — a basic safety requirement to prevent fires and explosions.

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When questioned, Medication Aide 1 confirmed the resident received oxygen continuously but said she didn't see any order for it on the medication administration record. She also said she didn't know who was responsible for posting oxygen warning signs and hadn't noticed the resident's door lacked proper signage.

Unit Manager 2 couldn't remember if she had completed the admission orders for the resident when interviewed three days later. She explained that orders typically came from hospital discharge paperwork and were entered into the facility's electronic medical record, but said there were "many admissions that day" and she couldn't recall if she had initiated the resident's oxygen therapy.

The unit manager did acknowledge that whoever started the oxygen should have posted the required warning signs on the resident's door.

The facility's Nurse Practitioner assessed Resident 126 on November 17 and found her using oxygen via nasal cannula. The nurse practitioner noted the resident showed no respiratory difficulty or shortness of breath during the examination but couldn't explain how the oxygen order had been overlooked.

"Any orders on discharge paperwork would be entered by the nurse admitting the resident," the nurse practitioner told inspectors, confirming the admission process had failed.

Resident 126's care plan, updated on November 14, included interventions to "administer oxygen as ordered" and monitor for respiratory distress. But no such order existed in her medical record.

The resident's admission Minimum Data Set assessment remained incomplete at the time of the inspection, with oxygen and respiratory information left blank despite her obvious need for supplemental oxygen therapy.

Director of Nursing interviews revealed the facility understood its obligations. The nursing director told inspectors that oxygen orders should have been in place before initiating oxygen therapy for any resident. She also confirmed that cautionary signage must be posted outside rooms of all residents using continuous oxygen.

The violation occurred despite clear facility procedures calling for respiratory monitoring and proper physician authorization. The resident's care plan specifically stated the goal that she "would be free from respiratory complications" and included protocols for administering oxygen as ordered and checking vital signs as needed.

Hospital discharge paperwork would have contained the necessary oxygen orders, but the admission process somehow failed to transfer this critical information into the facility's medical record system. The breakdown left a pneumonia patient receiving unauthorized medical treatment while creating potential safety hazards for other residents and staff.

Multiple staff members interviewed couldn't identify who had responsibility for ensuring proper oxygen protocols were followed during admissions. The medication aide, unit manager, and nurse practitioner each pointed to different aspects of the admission process without taking ownership of the oversight.

Federal inspectors classified the violation as causing minimal harm or potential for actual harm, but the incident revealed systemic problems with the facility's admission procedures and respiratory care protocols. The resident continued receiving oxygen throughout the inspection period, breathing supplemental air that no physician had formally prescribed.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Lenoir Health and Rehabilitation Center from 2025-11-24 including all violations, facility responses, and corrective action plans.

Additional Resources


Editorial Standards

Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).

Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: June 20, 2026  ·  Our methodology

Quick Answer

Lenoir Health and Rehabilitation Center in Lenoir, NC was cited for violations during a health inspection on November 24, 2025.

Resident 126 arrived from the hospital needing oxygen but Unit Manager 2, who handled the admission, failed to enter physician orders for the respiratory care.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at Lenoir Health and Rehabilitation Center?
Resident 126 arrived from the hospital needing oxygen but Unit Manager 2, who handled the admission, failed to enter physician orders for the respiratory care.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in Lenoir, NC, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from Lenoir Health and Rehabilitation Center or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 345138.
Has this facility had violations before?
To check Lenoir Health and Rehabilitation Center's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.


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