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Lenoir Health and Rehab: Notification Failures - NC

Healthcare Facility
Lenoir Health And Rehabilitation Center
Lenoir, NC  ·  2/5 stars

Resident 126 was admitted from the hospital with pneumonia and placed on oxygen via nasal cannula at 2 liters per minute. Inspectors observed the oxygen concentrator running during visits on November 16, 17, and 18. No physician's order for the oxygen existed in her medical records.

Unit Manager 2 completed the admission but told inspectors she couldn't recall whether she had initiated the oxygen treatment. "There were many admissions that day, and she could not remember if she initiated Resident #126's oxygen or not," the inspection report states.

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The medication aide assigned to the resident said she noticed no oxygen order on the medication administration record. When asked about the missing safety signage, she said she "did not know who was responsible for applying the oxygen in use cautionary signs to resident rooms" and "had not noticed that Resident #126 did not have an oxygen in use sign on door."

Oxygen presents fire hazards in nursing home settings. Federal regulations require facilities to post cautionary signs outside rooms where oxygen is in use to alert staff and visitors. Inspectors found no such signage during any of their three observations of the resident's room.

The facility's own care plan for the resident included specific interventions: "administer oxygen as ordered, monitor for signs of respiratory distress, and check vital signs as needed." The plan's stated goal was that the resident "would be free from respiratory complications."

But the oxygen was being administered without the required physician authorization.

A nurse practitioner who assessed the resident on November 17 found her "on oxygen via nasal cannula at time of assessment" with "no respiratory difficulty or shortness of breath." The nurse practitioner said "she did not know how the order for oxygen got overlooked."

The nurse practitioner explained that discharge paperwork from hospitals typically contains orders that the admitting nurse should enter into the facility's electronic medical record. Unit Manager 2 confirmed this process, saying "orders were received from the hospital via discharge paperwork and entered into facility electronic medical record."

Somewhere in that handoff, the oxygen order disappeared.

The Director of Nursing acknowledged the violations during her November 20 interview with inspectors. She stated that "oxygen orders should have been in place for oxygen use for Resident #126 prior to initiating oxygen." She also confirmed that "oxygen-in-use cautionary signage should be posted outside the doors of all residents' rooms who used continuous oxygen."

The resident's admission Minimum Data Set, a comprehensive assessment tool, was still in progress at the time of the inspection. No oxygen or respiratory information had been completed in that critical document.

Inspectors reviewed five residents receiving respiratory care and found the oxygen authorization and signage failures affected only Resident 126. The facility's care plan indicated she was at risk for respiratory complications, making the missing physician oversight particularly concerning.

The medication aide's admission that she hadn't noticed the missing oxygen order raises questions about medication reconciliation procedures during admissions. Hospital discharge orders should be systematically reviewed and entered by qualified nursing staff, not left to chance or memory during busy admission periods.

Unit Manager 2's inability to recall whether she had initiated oxygen treatment for a pneumonia patient highlights gaps in the admission process. The lack of clear accountability for posting safety signage compounds the problem.

Federal inspectors classified the violation as causing minimal harm or potential for actual harm. The resident appeared stable during their observations, showing no signs of respiratory distress. But the unauthorized medical treatment continued for at least three days before inspectors discovered it.

The case illustrates how administrative failures can compromise patient safety even when clinical outcomes appear satisfactory. Oxygen therapy requires physician supervision and proper safety protocols, regardless of how routine the treatment might seem to staff.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Lenoir Health and Rehabilitation Center from 2025-11-24 including all violations, facility responses, and corrective action plans.

Additional Resources


Editorial Standards

Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).

Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: June 20, 2026  ·  Our methodology

Quick Answer

Lenoir Health and Rehabilitation Center in Lenoir, NC was cited for violations during a health inspection on November 24, 2025.

Resident 126 was admitted from the hospital with pneumonia and placed on oxygen via nasal cannula at 2 liters per minute.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at Lenoir Health and Rehabilitation Center?
Resident 126 was admitted from the hospital with pneumonia and placed on oxygen via nasal cannula at 2 liters per minute.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in Lenoir, NC, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from Lenoir Health and Rehabilitation Center or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 345138.
Has this facility had violations before?
To check Lenoir Health and Rehabilitation Center's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.


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