Landmark of Itasca: Mice Found in Resident Rooms - IL
Inspectors arrived on November 18, 2025, as part of a complaint investigation. By 4:08 that afternoon, they had spoken with V1, the administrator, who said he was unaware of the dead mouse discovered in the room of Resident 9 on November 15. He said the last mice report he knew of was roughly six months ago.
It wasn't the first time that room had a problem.
Pest vendor records showed mice had been found in Resident 9's room before, and the room was treated on June 26, 2025. After that treatment, according to the vendor reports reviewed through November 18, 2025, the room was never checked again for rodents. Not once in nearly five months.
The administrator told inspectors that if staff see live mice, dead mice, or droppings, they are supposed to report it to him directly. A nursing staff member working the same unit, identified in the report as V8, an LPN, told inspectors at 4:00 PM that same day that he had seen live mice on the unit on occasion. He didn't remember exactly where or when. He also didn't remember whether he had ever reported any of those sightings to anyone.
A resident, identified only as V6, was more direct. Everyone knows there are mice around here, V6 said, and nobody, especially the owner, does anything about it.
That account, from someone living inside the building, cuts against the administrator's version of events. V1 said he hadn't been informed. V6 said everyone knew.
The facility's own pest control policy, updated as recently as October 31, 2025, three weeks before the inspection, states that any sighting of a pest or rodent by any person in the facility requires the administrator to be notified. The policy describes the goal as maintaining a clean, safe, and comfortable, homelike environment free of pests or rodents.
The regional director, V42, told inspectors on November 19 that when evidence of rodents exists, mitigation steps should be taken immediately.
That standard was not met for Resident 9's room. A room with a documented rodent history went untreated for five months. A dead mouse sat in it over a weekend. The man running the building found out from an inspector, not from his staff.
The violation was cited at a level of minimal harm or potential for actual harm, affecting many residents. That classification reflects the spread of the problem, not just a single room. V8's acknowledgment of seeing live mice on the unit at unspecified times and locations suggests the issue extended beyond whatever the vendor reports captured.
Pest control records are only as useful as the follow-through behind them. Treating a room in June and never returning to check it is a gap that the vendor reports made visible, once someone looked. Inspectors looked. Staff, by their own account, had not been looking, or had been looking and not saying anything.
V6 had been saying something, at least to other residents and staff. Whether those conversations ever reached anyone with authority to act on them is not something the inspection report resolves.
The administrator's policy was clear. His staff knew the policy existed. The mouse was found on a Saturday. He learned about it on a Tuesday, from a federal inspector, in the middle of a complaint investigation.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Landmark of Itasca Rehabilitation and Nursing Cent from 2025-11-24 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.
Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.
Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.
Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: August 24, 2026 · Our methodology
Landmark of Itasca Rehabilitation and Nursing Cent in ITASCA, IL was cited for violations during a health inspection on November 24, 2025.
Inspectors arrived on November 18, 2025, as part of a complaint investigation.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.