Complete Care at Margate Park: Privacy Violations - IL
The deficiency, cited under F0583, covers a cluster of resident rights that the facility's own written policies promised to uphold: the right to personal privacy, the right to be treated with respect and dignity, and the right to receive visitors of their choosing at the time of their choosing. Inspectors determined the facility fell short of those commitments for at least a few residents.
The violation was classified as having minimal harm or potential for actual harm, and inspectors noted that a few residents were affected. CMS uses that designation when a problem has not yet produced serious injury but carries real risk of doing so.
The facility's own policy documents, dated September 1, 2024, stated in plain terms that residents have "a right to personal privacy" and that the facility would treat each person "with respect and dignity." A separate undated resident rights document distributed to long-term care residents in Illinois told them their facility "must be safe" and must provide services to keep physical and mental health "at their highest practicable levels."
Those were the facility's own words.
The inspection was a complaint survey, meaning it was triggered not by a routine annual review but by a report filed against the facility. CMS does not publish the identity of complainants, and the inspection report does not describe the specific incident or incidents that prompted the visit. What it does record is that investigators found enough to cite a deficiency.
Complete Care at Margate Park operates at 4920 North Kenmore Avenue in Chicago's Uptown neighborhood, a densely populated area on the city's North Side. The facility carries the provider identification number 145881.
The privacy and dignity tag, F0583, is one of the broader resident rights citations available to federal inspectors. It can apply to situations ranging from staff entering rooms without knocking, to residents being discussed in hallways where others can hear, to family members or visitors being turned away or made to wait without justification. The inspection report does not specify which type of privacy breach inspectors substantiated here.
What the record shows is that the facility had written policies in place, policies it provided to residents in writing, policies it dated and kept on file, and that inspectors found those policies were not being followed for at least some of the people living there.
The gap between a facility's written commitments and what residents actually experience is a recurring pattern in nursing home enforcement. A policy binder does not protect a resident whose door is left open. A signed acknowledgment form does not restore the dignity of someone whose private moment became visible to a hallway.
The inspection was completed November 20, 2025. The report was printed April 13, 2026. CMS does not publish the facility's plan of correction in the deficiency statement itself; the agency directs anyone seeking that information to contact the nursing home or the Illinois state survey agency directly.
For the residents affected, the violation is already in the past. Whether the facility changed anything between November and April, the public record does not say.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Complete Care At Margate Park from 2025-11-20 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).
Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: June 20, 2026 · Our methodology
Complete Care at Margate Park in CHICAGO, IL was cited for violations during a health inspection on November 20, 2025.
Inspectors determined the facility fell short of those commitments for at least a few residents.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.