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Carrollton Health and Rehab: Privacy Violations Found - TX

Healthcare Facility
Carrollton Health And Rehabilitation Center
Carrollton, TX  ·  2/5 stars

The inspection at Carrollton Health and Rehabilitation Center, located at 1618 Kirby Rd, documented that staff failed to maintain the privacy of residents' bodies during personal hygiene activities. Inspectors cited the facility under F0583, which covers resident rights to dignity and respect. The deficiency was classified as having minimal harm or potential for actual harm, and affected a small number of residents.

What makes the finding harder to dismiss is what inspectors found sitting in the facility's own files. A written policy, titled "Resident Rights Dignity and Respect" and revised as recently as 2015, spelled out the standard in plain language: residents shall be examined and treated in a manner that maintains the privacy of their bodies, a closed door or drawn curtain shields residents from passersby, and privacy of a resident's body shall be maintained during toileting, bathing, and other activities of personal hygiene.

The facility wrote those rules. Staff didn't follow them.

The policy went further. It directed that any violation of a resident's right to dignity and respect should be promptly reported to the Director of Nursing Services or the Administrator. Whether those reports were made, or what action followed, the inspection record does not say.

Nursing homes routinely produce policies that describe exactly the care residents should receive. The gap between what a policy promises and what a resident actually experiences on a Tuesday afternoon, when a curtain goes undrawn and a door stays open, is where violations like this one live.

For residents in a nursing facility, the loss of bodily privacy is not a minor administrative matter. Many are already navigating the indignity of needing help with the most intimate aspects of daily life. A curtain, a closed door, a moment of care taken by a staff member, these are not luxuries. They are the difference between receiving help and being exposed.

The inspection was conducted in response to a complaint, meaning someone, whether a resident, a family member, or a staff member, contacted regulators with a concern serious enough to trigger an investigation. The record does not identify who filed the complaint or what specific incident prompted it.

Carrollton Health and Rehabilitation Center is a for-profit facility licensed to operate in Texas. The November inspection covered only the complaint at issue and does not represent a comprehensive review of the facility's overall care.

For the residents affected, the inspection report offers a classification, "few," and a harm level, "minimal." What it cannot capture is what it felt like to be one of them.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Carrollton Health and Rehabilitation Center from 2025-11-20 including all violations, facility responses, and corrective action plans.

Additional Resources

Editorial Standards & Data Disclosure

Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.

Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.

Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.

Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: August 29, 2026  ·  Our methodology

Quick Answer

Carrollton Health and Rehabilitation Center in Carrollton, TX was cited for violations during a health inspection on November 20, 2025.

Inspectors cited the facility under F0583, which covers resident rights to dignity and respect.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at Carrollton Health and Rehabilitation Center?
Inspectors cited the facility under F0583, which covers resident rights to dignity and respect.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in Carrollton, TX, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from Carrollton Health and Rehabilitation Center or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 675972.
Has this facility had violations before?
To check Carrollton Health and Rehabilitation Center's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.