Maple Grove Health and Rehab: Dental Care Delays - NC
The notices arrived at Maple Grove Health and Rehabilitation Center on August 22, 2025, and again on September 29, 2025. Both said the same thing: Resident #1 needed his medication adjusted before a dentist could see him. Neither notice produced action.
The administrator, when interviewed by inspectors on October 16, said she had found records confirming the facility received both notifications. She could not explain what happened next. "They were not aware how it was missed," the inspection report states, "but the facility should have followed up with the dentist to get the medical consultation completed."
That is the kind of sentence that tends to end careers in other industries. In nursing home care, it is a finding.
The administrator and director of nursing told inspectors that if Resident #1 had shown any signs of pain or discomfort, they would have sent him out immediately. The assistant administrator added that by mid-October, the facility was working to schedule a routine dental visit for October 22, and that nobody considered the situation urgent because a nurse practitioner and the medical director had assessed the resident and found no dental concerns.
On October 9, 2025, Resident #1 was taken to a hospital and assessed for possible assault. He had facial swelling. A hospital physician who spoke with inspectors on October 27 said the swelling showed no evidence of infection or abscess and was not caused by a dental problem. The physician recommended follow-up with a dentist.
That recommendation, in a different sequence of events, might have been the first one.
The inspection classified the violation under F0791, which covers the provision of routine and emergency dental services. The level of harm was listed as minimal harm or potential for actual harm, and the number of residents affected was listed as few.
Those classifications matter because they shape what consequences, if any, follow. A finding of minimal harm carries far less regulatory weight than one involving actual injury. The inspection record does not document that Resident #1 experienced dental pain, developed an infection, or suffered harm directly traceable to the five-week gap. The hospital physician's assessment, in fact, pointed away from dental causes for his swelling entirely.
What the record does document is a system that received a clear instruction twice and did not act on it. The dentist had already done the work of identifying what the resident needed. The facility's job was to make a phone call, or send a form, or flag a chart. That did not happen in August. It did not happen in September. It was happening, the administrator said, in October, when inspectors arrived.
Whether Resident #1's October hospital visit had anything to do with the missed dental follow-up is, according to the physician who examined him, apparently not. But the visit happened during the same window in which the facility was still trying to schedule an appointment that should have been scheduled weeks earlier. That timing does not prove anything. It does not need to.
The facility had been told what this resident needed. It was told again. The consultation was not completed.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Maple Grove Health and Rehabilitation Center from 2025-11-19 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.
Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.
Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.
Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: August 29, 2026 · Our methodology
Maple Grove Health and Rehabilitation Center in Greensboro, NC was cited for violations during a health inspection on November 19, 2025.
The notices arrived at Maple Grove Health and Rehabilitation Center on August 22, 2025, and again on September 29, 2025.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.