Indian Creek Healthcare Center: Verbal Abuse Violation - IN
"Stop f***ing following me."
Two certified nursing assistants, identified in inspection records as CNA 3 and CNA 6, were assisting another resident when they both caught what CNA 3 later described to inspectors as a "whisper yell" coming from Housekeeper 5. CNA 3 immediately left the resident she was walking with CNA 6 and went to remove Resident B from the situation, steering him toward an activity. CNA 6 walked the other resident back to their room. CNA 3 then reported what she had heard to the nurse on duty, the unit manager, and the Director of Nursing.
Resident B, a military veteran described in the report as someone who could look intimidating to staff until they got to know him, liked to keep tabs on people. He wandered the halls. He liked to be with staff, follow along, stay busy. The Housekeeping Director told inspectors that Resident B had followed Housekeeper 5 into the housekeeping closet. The resident, according to the Executive Director, didn't hear what was said to him. He couldn't recall anything about the incident when staff spoke with him later.
Housekeeper 5 was pulled from the floor immediately after the CNAs reported what they heard. He refused to give a statement.
He would not provide one for several days.
When he finally did, he admitted to what he had said.
The incident at Indian Creek Healthcare Center, a nursing facility in Corydon in Harrison County, was the subject of a complaint inspection conducted on November 19, 2025. Federal inspectors cited the facility for verbal abuse under F0600, with a finding of minimal harm or potential for actual harm affecting a small number of residents. The citation covered what regulators classified as "past noncompliance," with the deficient practice beginning October 29, 2025, and the facility's corrective actions deemed complete by November 18, 2025, the day before inspectors arrived.
The Housekeeping Director told inspectors she learned of the incident when CNA 3 and CNA 6 came to her directly. She described Housekeeper 5 as someone with a deep tone to his voice. He didn't normally work on the 100 Hall unit, she said, but he had been there multiple times. No prior problems with his work or his language had been documented. He had worked at the facility for several years.
After he was pulled from the floor that day, he was suspended. Then, the Executive Director told inspectors, he stopped answering his phone. He was eventually terminated.
CNA 3, in her interview with inspectors on the morning of November 19, was precise about what she heard and what she did. She and CNA 6 were together, walking a resident, when the words reached them from down the hall. She described it the same way the Housekeeping Director had: a whisper yell. Not a full shout, but not a murmur either. Audible. Directed. She left the resident she was assisting with CNA 6 and went to Resident B. She got him away from the closet and redirected him to an activity. Then she went up the chain, reporting to the nurse, the unit manager, and the DON before the morning was out.
The Executive Director was out of town when it happened. She told inspectors that staff were notified of the situation that day, that other residents on the unit were interviewed as part of the investigation, and that an abuse in-service was conducted the same day the incident occurred. The facility also notified a physician and police on October 29, completed facility-wide resident interviews the following day, conducted a three-day psychosocial follow-up with Resident B through the Social Service Designee and the DON by November 1, and completed ongoing abuse audits with residents through November 18.
Indiana's definition of mental abuse, cited in the facility's own policy as reproduced in the inspection record, covers verbal or nonverbal infliction of anguish, pain, or distress that results in psychological or emotional suffering. It specifies that the action must be deliberate, not inadvertent or accidental, regardless of whether the person intended to cause injury. The policy covers staff-to-resident incidents and applies to any episode willfully directed at a specific resident.
What Housekeeper 5 said was deliberate. He admitted as much, eventually.
The facility's response, by the timeline laid out in the inspection record, was swift. Housekeeper 5 was off the floor within minutes of the CNAs' report. The in-service happened the same day. The physician and police were called. Resident interviews were conducted. The DON and social services followed up with Resident B over the days that followed. The audits continued through mid-November. By the time inspectors walked in on November 19, the facility had already documented its corrective steps and the citation was recorded as past noncompliance, meaning the violation had occurred and been addressed before the inspection date.
None of that changes what happened in that hallway closet.
Resident B was a wanderer. He liked to be near people, to follow along, to have something to do. That's who he was. He followed a housekeeper to a supply closet, the way he probably followed people up and down that hall every day, and the housekeeper turned on him. The words came out in a whisper, measured enough to avoid a full scene, but sharp enough to carry down the hall to two nursing assistants who knew immediately that what they'd heard was wrong.
Resident B didn't hear it. He couldn't recall any of it when staff asked him later. Whether that means he was spared, or simply that no one can know what registered in the moment, the record doesn't say.
What it says is that two CNAs heard it, acted without hesitation, reported it up the chain, and that a housekeeper who had worked at the facility for years, without a documented incident, cursed at a veteran resident in a whisper and then refused for days to say what he'd done.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Indian Creek Healthcare Center from 2025-11-19 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).
Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: June 20, 2026 · Our methodology
INDIAN CREEK HEALTHCARE CENTER in CORYDON, IN was cited for abuse-related violations during a health inspection on November 19, 2025.
CNA 3 immediately left the resident she was walking with CNA 6 and went to remove Resident B from the situation, steering him toward an activity.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.