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Hale Nani Rehab: No Correction Plan Filed - HI

Healthcare Facility
Hale Nani Rehabilitation And Nursing Center
Honolulu, HI  ·  2/5 stars

Federal inspectors discovered the violation during a three-day investigation in November, finding that required nurse staffing data was posted at the main entrance and by time clocks but nowhere else in the sprawling facility. Residents living on five of the facility's seven units had no way to access the information.

The missing details weren't trivial. Federal law requires nursing homes to display the facility name, resident census, and total hours worked by licensed and unlicensed staff each day. Hale Nani's postings contained none of that information.

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On November 17, inspectors found a staff assignment sheet on a table at the main entrance and another copy near a time clock. The same incomplete posting appeared by time clocks on the first floor of the main building and in one of two other buildings. The pattern repeated during facility tours on November 18 and 19.

Administrator acknowledged the problem during an interview on November 19. When inspectors asked how residents living on the five other units could access the staffing information, the Chief Nursing Officer nodded and admitted "it is not currently posted in a prominent area accessible to those residents."

The Administrator confirmed that the facility's scheduler was responsible for posting the information at the start of every shift. But the posting locations revealed the facility's priorities: main entrance for visitors, time clocks for staff, nowhere for the people actually receiving care.

During the same interview, the Assistant Director of Nursing listed the time clock locations across the property. One sat on the ground floor of the main building. Two others were located on resident units. No additional time clocks existed anywhere else.

The Administrator agreed during a concurrent review that the staff posting "did not contain all the components to meet the requirements."

The violations affected many residents, according to the inspection report. Those living on units without nearby time clocks had no practical way to learn who was supposed to be providing their care on any given day.

Federal regulations exist because staffing levels directly impact resident safety. Research shows inadequate nursing coverage increases risks of medication errors, falls, bedsores, and delayed responses to emergencies. The posting requirement gives residents and families a way to monitor whether their facility maintains safe staffing levels.

Hale Nani's own policy, last reviewed in April, stated the facility would "make nurse staffing information readily available in a readable format to residents, staff, and visitors at all times." The policy promised accessibility that the facility failed to deliver.

The posting locations suggested a facility more concerned with employee convenience than resident rights. Staff members naturally passed time clocks at the start and end of shifts. Residents, particularly those with mobility limitations or dementia, had no reason to seek out employee work areas.

The violation persisted across multiple days of inspection, indicating a systematic failure rather than an oversight. The facility had established a routine of posting incomplete information in locations that served everyone except the people who needed it most.

The Centers for Medicare and Medicaid Services classified this as a violation causing minimal harm or potential for actual harm. But the impact extends beyond the technical requirements. Residents lost access to basic information about their care team, undermining their ability to advocate for themselves or raise concerns about understaffing.

The facility's response during interviews suggested management understood the problem but had not prioritized fixing it. The Chief Nursing Officer's acknowledgment that residents couldn't access the information came only after inspectors pointed out the obvious gap in coverage.

Families choosing nursing homes often research staffing levels as a key safety indicator. But at Hale Nani, even residents already living there couldn't get the most basic information about who was supposed to be taking care of them each day.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Hale Nani Rehabilitation and Nursing Center from 2025-11-19 including all violations, facility responses, and corrective action plans.

Additional Resources


Editorial Standards

Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).

Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: June 20, 2026  ·  Our methodology

Quick Answer

HALE NANI REHABILITATION AND NURSING CENTER in HONOLULU, HI was cited for violations during a health inspection on November 19, 2025.

Residents living on five of the facility's seven units had no way to access the information.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at HALE NANI REHABILITATION AND NURSING CENTER?
Residents living on five of the facility's seven units had no way to access the information.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in HONOLULU, HI, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from HALE NANI REHABILITATION AND NURSING CENTER or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 125011.
Has this facility had violations before?
To check HALE NANI REHABILITATION AND NURSING CENTER's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.


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