Clearwater Healthcare Center: Transport Failure Cited - CA
Inspectors cited Clearwater Healthcare Center on November 13, 2025, under a deficiency category covering administrative responsibilities, specifically the obligation to help residents get to and from radiology appointments. The citation covered an isolated instance, meaning inspectors did not find the problem widespread across the facility. No actual harm to a resident was documented. Inspectors determined, however, that the failure carried potential for more than minimal harm.
That distinction matters. A resident who cannot get to a radiology appointment does not simply miss a scan. Imaging studies, whether X-rays, CT scans, or other procedures, are often ordered because a physician suspects something. A missed or delayed scan can mean a missed or delayed diagnosis. The gap between "no actual harm documented" and "no harm occurred" is not always visible in an inspection report.
The complaint investigation process begins when someone contacts regulators, often a resident, a family member, or a staff member, with a concern about care or conditions at a facility. Inspectors then go in to determine whether the complaint has merit. In this case, it did.
Clearwater Healthcare Center told regulators it corrected the deficiency by November 24, 2025, eleven days after inspectors documented the problem. What that correction looked like in practice, whether it involved new procedures, new staff assignments, or coordination with a transportation vendor, is not detailed in the inspection record.
The deficiency was assigned a scope and severity level of D on the federal scale, which runs from A through L. Level D represents an isolated problem with potential for more than minimal harm but no actual harm found. It sits near the lower end of the scale. That does not mean the finding is trivial. A resident who depends entirely on a facility to coordinate their medical appointments has no fallback if the facility fails to act. They cannot call a car service from a locked memory care unit. They cannot reschedule with the imaging center themselves. The facility is the link, and when that link breaks, the resident waits.
Clearwater Healthcare Center is a skilled nursing facility operating in Stockton, a city in California's Central Valley. The November inspection was conducted as a complaint investigation, not a routine annual survey. That means the citation emerged from a specific concern someone raised, not from the broader sweep of a scheduled visit.
The facility's reported correction date of November 24 closes the administrative loop for regulators. Whether the resident or residents involved in the original complaint received the imaging they needed, and when, is not recorded in the inspection findings.
Federal oversight of nursing homes relies heavily on self-reported corrections. Once a facility submits a plan of correction and a target date, the burden shifts. Regulators may verify compliance on a follow-up visit, or they may not, depending on the severity level and available resources. A level D deficiency does not automatically trigger a return visit.
For the resident at the center of the complaint, the inspection record ends here.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Clearwater Healthcare Center from 2025-11-13 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.
Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.
Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.
Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: September 5, 2026 · Our methodology
CLEARWATER HEALTHCARE CENTER in STOCKTON, CA was cited for violations during a health inspection on November 13, 2025.
The citation covered an isolated instance, meaning inspectors did not find the problem widespread across the facility.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.