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Geneva Lake Manor: Immediate Jeopardy Care Failure - WI

Healthcare Facility
Geneva Lake Manor
Lake Geneva, WI  ·  1/5 stars

That was the morning of September 4, 2025, at Geneva Lake Manor on South Curtis Street. By the time inspectors arrived in November, they had reconstructed what happened through a series of staff interviews that told the same story from different angles, each account making the failure clearer than the last.

The day before, on September 3, a nurse practitioner identified as NP-D had already noticed the resident, referred to in inspection records as R1, was more lethargic than usual and eating less. A CNA had flagged the concern. NP-D ordered labs. A nurse gave R1 Milk of Magnesia for constipation, and R1 had a bowel movement. That nurse, identified as LPN-C, did not document administering the medication. NP-D's assessment that day: R1 seemed off, but labs were pending.

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R1 slept through the night, checked and changed as usual, according to the night shift nurse, LPN-H.

Then, around 6:55 in the morning, a CNA identified as CNA-J was getting R1 up when R1 vomited and showed signs of weakness. Another CNA, CNA-K, called 911. LPN-H, the night shift nurse, was at the tail end of her shift. The day shift nurse was coming on. LPN-H told inspectors she was leaving and believed the day shift nurse was handling the send-out. The day shift nurse, LPN-N, told inspectors she remembered overhearing something about R1 being sent out, and was under the impression the night shift nurse was doing the send-out.

R1 left for the hospital at roughly 6:45 to 7:00 AM. No nurse had documented R1's condition. No transfer paperwork accompanied R1 to the hospital.

Inspectors noted the contradiction in CNA-J's account directly. CNA-J, in a later interview, denied that R1 had vomited at all. Every other account said otherwise.

What the inspection record describes is a breakdown at the exact moment a nursing home is supposed to function: the handoff between shifts, when one set of eyes passes responsibility to another. Instead, both nurses stepped back at the same time, each counting on the other to act, and neither did. The resident going to the hospital by ambulance, already lethargic for more than a day, already flagged by a nurse practitioner as declining, left without so much as a note.

CMS rated the violation at the level of Immediate Jeopardy, its most serious classification, meaning inspectors determined the failure had placed the resident at risk of serious harm or death.

The inspection was triggered by a complaint, not a routine survey. Inspectors completed their work on November 6, 2025.

What the record does not contain is what happened to R1 at the hospital, or after. The inspection report ends where the ambulance pulled away.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Geneva Lake Manor from 2025-11-06 including all violations, facility responses, and corrective action plans.

Additional Resources


Editorial Standards

Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).

Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: June 23, 2026  ·  Our methodology

Quick Answer

Geneva Lake Manor in LAKE GENEVA, WI was cited for immediate jeopardy violations during a health inspection on November 6, 2025.

That was the morning of September 4, 2025, at Geneva Lake Manor on South Curtis Street.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at Geneva Lake Manor?
That was the morning of September 4, 2025, at Geneva Lake Manor on South Curtis Street.
How serious are these violations?
These are very serious violations that may indicate significant patient safety concerns. Federal regulations require nursing homes to maintain the highest standards of care. Families should review the full inspection report and consider whether this facility meets their safety expectations.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in LAKE GENEVA, WI, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from Geneva Lake Manor or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 525565.
Has this facility had violations before?
To check Geneva Lake Manor's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.


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