Pocahontas Center: Staff Training Gaps Found - WV
Federal inspectors reviewing 45 daily staff postings found the 59-bed nursing home consistently omitted census numbers from public displays meant to inform residents about facility capacity and staffing levels.
The violations occurred across multiple months. On May 10, staff failed to include census information for day shift, evening shift, and night shift postings. The same complete omission happened again on May 22 and June 6.
June 24 saw a partial failure when only the night shift posting lacked census data, while day and evening shifts included the required information.
Administrator and Regulatory Compliance Advisor 73 confirmed to inspectors on September 30 that the daily staff postings did not list census numbers as required by federal regulations.
The inspection occurred after a complaint triggered the November 5 review. Inspectors completed their examination of staff postings at 2:00 PM on September 30, spending two hours and forty minutes documenting the violations before confronting facility leadership.
Daily staff postings serve as a transparency tool, allowing residents and their families to understand how many people the facility is caring for and what staffing levels are provided. The census number helps families gauge whether their loved one is receiving care in an appropriately staffed environment.
Federal regulations require nursing homes to post this information every single day, without exception. The requirement exists because residents and families have a right to know basic operational details about the facility providing their care.
Pocahontas Center's failures spanned nearly two months, from mid-May through late June. The pattern suggests systemic problems with compliance rather than isolated oversights.
The facility operates with a capacity for 59 residents. During the inspection period, staff were responsible for maintaining accurate daily postings that would allow residents to track facility occupancy and understand staffing ratios.
When inspectors confronted facility leadership on September 30 at 4:40 PM, both the Administrator and Regulatory Compliance Advisor 73 acknowledged the postings were incomplete. Neither official disputed the findings or provided explanations for why census information was consistently omitted.
The violations affected many residents, according to inspection findings. With 59 people potentially residing at the facility during the violation period, dozens of residents and their families were denied access to required staffing transparency.
May proved particularly problematic, with two complete failures occurring within twelve days. The May 10 violation affected all three shifts, meaning no census information was available to residents throughout an entire 24-hour period. May 22 saw an identical complete failure across all shifts.
June 6 marked another full-day violation, with all three shifts again failing to post census information. The June 24 violation was more limited but still significant, affecting only the night shift when fewer administrative staff are typically present to catch and correct such omissions.
The inspection classified the harm level as minimal, but the violation still represents a breach of residents' rights to transparency about their care environment. Federal regulators require these postings specifically because residents deserve to know basic facts about facility operations.
Staff postings must include not just census information but also staffing levels, giving residents a complete picture of their care environment. The missing census data represents a gap in this required transparency.
Regulatory Compliance Advisor 73's involvement in confirming the violations suggests the facility's compliance systems failed to catch these omissions during routine quality checks. The advisor's role typically includes ensuring the facility meets federal posting requirements.
The September 30 inspection date, months after the violations occurred, indicates the facility continued operating with incomplete posting practices for an extended period before federal oversight identified the problems.
Pocahontas Center's 59-bed capacity makes it a mid-sized facility where residents and families rely on posted information to understand their care environment and make informed decisions about their healthcare.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Pocahontas Center from 2025-11-05 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).
Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: June 20, 2026 · Our methodology
POCAHONTAS CENTER in MARLINTON, WV was cited for violations during a health inspection on November 5, 2025.
The violations occurred across multiple months.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.