Landmark of Richton Park: Power Wheelchair Left Broken - IL
The breakdown was first flagged on August 19, 2025. Staff notified physical therapy that the power chair was inoperable. Physical therapy's response, documented in skilled therapy communications that day, was to have staff use a different chair to move the resident around while the power chair got serviced. A technician was scheduled to come out and take a look on September 8.
That was three weeks away.
When the technician finally arrived on September 8, the findings explained why the chair had stopped working. The battery pack was soiled with liquid. The chair wasn't charging. The representative from the outside company recommended requesting a brand-new battery pack and advised staff to keep using alternate means of mobility in the meantime.
Then came the part with no timeline: the battery pack was pending insurance approval.
The September 18 therapy communication, signed by the same staff member identified in the report as V1, documented all of this. It did not include a date by which the resident could expect to have their own chair back.
Federal inspectors who reviewed these records during an October 31 complaint inspection cited the facility under F0558, the regulation covering residents' rights to use and keep personal possessions. The citation was tagged at a level of minimal harm or potential for actual harm, affecting a few residents.
What the report captures, stripped down, is a span of at least a month during which a resident who uses a power wheelchair for mobility was instead transported in whatever chair staff had available. The resident's own chair, the one fitted to them, the one they came in with or acquired for their own use, sat uncharged and unrepaired while a paper trail accumulated.
The August 19 communication noted the problem and set a service date. The September 8 visit confirmed the problem and identified the fix. The September 18 communication recorded that the fix was waiting on an insurance company.
None of these documents, as reflected in the inspection report, show anyone contacting the resident or their family to explain the delay or lay out what options existed. None show the facility pushing back on the timeline or escalating the request. The record shows a problem identified, a technician called, a cause found, and then a wait.
For a nursing home resident who depends on a power wheelchair, the difference between that chair and a staff-pushed transport chair is not a minor inconvenience. A power wheelchair is typically configured for a specific person, sized and adjusted for their body, and operated by them. It is the mechanism through which they move when they choose to move, not when staff are available to push them somewhere.
The inspection report does not describe what the resident said about any of this, or whether anyone asked.
Landmark of Richton Park is a rehabilitation and nursing facility in the south suburbs of Chicago. The October 31 inspection was a complaint investigation, meaning someone, a resident, a family member, or a staff member, filed a complaint that prompted regulators to come in and look.
The complaint led inspectors to the therapy communication logs. The logs showed what had happened. The citation followed.
As of the date the inspection closed, the battery pack replacement was still listed as pending insurance approval. The resident was still using alternate means of mobility.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Landmark of Richton Park Rehab & Nsg Ctr from 2025-10-31 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.
Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.
Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.
Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: September 5, 2026 · Our methodology
LANDMARK OF RICHTON PARK REHAB & NSG CTR in RICHTON PARK, IL was cited for violations during a health inspection on October 31, 2025.
The breakdown was first flagged on August 19, 2025.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.