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Glenburnie Rehab: Wound Care Orders Ignored for Resident - VA

Healthcare Facility
Glenburnie Rehab & Nursing Center
Richmond, VA  ·  1/5 stars

The specialist, identified in inspection records as ASM #3, had recommended Manuka honey dressing for a resident referred to as R3, who had an abrasion in the gluteal fold. The specialist noted the abrasion could develop into a pressure injury. The treatment was never ordered. It was never entered into the resident's care plan. There was no evidence it was ever implemented at all.

That finding emerged from a complaint inspection completed October 29, 2025.

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What inspectors uncovered when they started asking questions was not a single point of failure. It was a facility where the physician, the nurse practitioner, the wound nurse, and the unit manager had each drawn their own boundaries around what they considered their responsibility, and the resident's wound treatment had fallen into the space between them.

The attending nurse practitioner told inspectors she does not review the wound specialist's recommendations. Her explanation: ASM #3 is the wound expert, and facility staff should follow those recommendations at all times. The attending physician said the same thing from the opposite direction. He told inspectors he does not review the wound practitioner's recommendations either, describing wound treatments as entirely at ASM #3's discretion.

Both the doctor and the nurse practitioner, in other words, believed someone else was responsible for making sure the wound specialist's orders were carried out. Neither had taken any steps to verify that they were.

The regional director of clinical operations, ASM #4, told inspectors she saw no evidence the Manuka treatment had ever been implemented for R3. She confirmed the gluteal fold injury did not appear anywhere in the resident's care plan. She raised the possibility that the attending physician had reviewed ASM #3's recommendations and decided against implementing them, but the inspection record contains no documentation to support that explanation, and the physician himself told inspectors he does not review those recommendations.

The unit manager, LPN #1, described the process that was supposed to move a wound specialist's recommendations from a progress note into an actual treatment order. After ASM #3 evaluates a resident, she enters her findings directly into the facility's electronic medical record. The wound nurse, LPN #2, is then responsible for translating those notes into the resident's order set and updating the care plan. LPN #1 said it was her job to follow up and confirm that orders and interventions had been entered and implemented correctly.

She then said something that cuts to the center of what inspectors found. Sometimes, she told them, ASM #3's recommendations get lost in translation because not everyone is clear about their role in this process.

That is a significant admission. The unit manager responsible for following up on wound care orders acknowledged that the system for carrying out those orders was unclear enough that recommendations routinely disappeared before reaching the patient.

For R3, that is exactly what happened. A wound specialist identified an injury, recommended a specific treatment designed to reduce wound bed pH, promote healing, and prevent the abrasion from deepening into a pressure injury, and the recommendation sat in an electronic record while the resident's care plan reflected none of it.

Manuka honey dressings of the type recommended are designed for daily changes, with the honey releasing into the wound bed while the dressing absorbs drainage and dead tissue. The specialist had determined this was the appropriate intervention. Nobody ordered it.

The administrator and the director of nursing were notified of the findings at 12:20 p.m. on the day of the inspection. No additional information was provided before inspectors left the building.

R3's abrasion, the one the wound specialist said had the potential to become a pressure injury, remained undocumented in the care plan as of the date of the inspection.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Glenburnie Rehab & Nursing Center from 2025-10-29 including all violations, facility responses, and corrective action plans.

Additional Resources


Editorial Standards

Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).

Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: June 23, 2026  ·  Our methodology

Quick Answer

GLENBURNIE REHAB & NURSING CENTER in RICHMOND, VA was cited for violations during a health inspection on October 29, 2025.

The specialist noted the abrasion could develop into a pressure injury.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at GLENBURNIE REHAB & NURSING CENTER?
The specialist noted the abrasion could develop into a pressure injury.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in RICHMOND, VA, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from GLENBURNIE REHAB & NURSING CENTER or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 495391.
Has this facility had violations before?
To check GLENBURNIE REHAB & NURSING CENTER's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.


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