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San Antonio West Nursing: Immediate Jeopardy Pest Violation - TX

Healthcare Facility
San Antonio West Nursing And Rehabilitation
San Antonio, TX  ·  1/5 stars

San Antonio West Nursing and Rehabilitation received an immediate jeopardy citation, the most serious level of harm the federal government assigns, for conditions related to a pest infestation. Immediate jeopardy means inspectors determined the problem had caused, or was likely to cause, serious injury, harm, or death to residents.

The inspection records show the facility responded by holding in-service training sessions for staff across multiple departments. What those employees said they learned tells a more troubling story than any single incident report.

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A kitchen worker identified in the records as Staff X told inspectors the training stressed keeping the facility and kitchen clean as a pest prevention measure. Staff X also said staff were instructed to check on residents' appearance and report immediately if insects were found on ceiling lights.

That detail, insects on ceiling lights, was not a hypothetical scenario the trainer had invented to make a point. It was a condition staff were told to watch for.

A licensed vocational nurse identified as LVN I said the training covered prevention through spraying and keeping rooms clean, and that any pest sightings should be reported to the director of nursing and logged in the maintenance system.

Two certified nursing assistants described similar instruction. CNA J said staff were told to check rooms for food and drinks, keep the environment clean, and report to the charge nurse and the chain of command. CNA L said the training included making sure residents were bathed as a prevention measure, and that any room changes should be reported to housekeeping and the administrator.

CNA M said the training emphasized having residents cleaned and showered, and ensuring trash was removed from rooms. Reports were to go into the facility's electronic documentation system and to the director of nursing and chain of command.

The rehabilitation department received the same training. Staff Y said the highlights included keeping rooms free of clutter and food, checking on resident odors and cleanliness, monitoring wound dressings, and telling nursing staff if residents appeared dirty or unkempt. Staff Z said prevention required clean rooms, sealed windows, and residents who were kept clean. Both said they were told to report problems to nursing staff.

The pattern running through every interview is the same: the facility's answer to an immediate jeopardy pest infestation was to tell employees to keep things clean and tell someone if it got worse.

What the inspection records do not describe is how the infestation began, how long it had been present before the complaint was filed, which residents were affected, or what physical harm resulted. The narrative ends mid-sentence at the bottom of the final page, cutting off during what appears to be an interview with another staff member.

What remains is a set of staff accounts that describe a facility where insects on ceiling lights were a known enough occurrence to become a training example, where certified nursing assistants were told that bathing residents was a pest control strategy, and where a rehabilitation therapist was instructed to check whether residents smelled or looked dirty as part of infestation prevention.

The federal government rated the harm as immediate jeopardy. The facility's documented response was a meeting.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for San Antonio West Nursing and Rehabilitation from 2025-10-25 including all violations, facility responses, and corrective action plans.

Additional Resources


Editorial Standards

Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).

Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: June 24, 2026  ·  Our methodology

Quick Answer

San Antonio West Nursing and Rehabilitation in San Antonio, TX was cited for immediate jeopardy violations during a health inspection on October 25, 2025.

Immediate jeopardy means inspectors determined the problem had caused, or was likely to cause, serious injury, harm, or death to residents.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at San Antonio West Nursing and Rehabilitation?
Immediate jeopardy means inspectors determined the problem had caused, or was likely to cause, serious injury, harm, or death to residents.
How serious are these violations?
These are very serious violations that may indicate significant patient safety concerns. Federal regulations require nursing homes to maintain the highest standards of care. Families should review the full inspection report and consider whether this facility meets their safety expectations.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in San Antonio, TX, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from San Antonio West Nursing and Rehabilitation or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 675002.
Has this facility had violations before?
To check San Antonio West Nursing and Rehabilitation's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.


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